Black & Cherry Real Estate Group and Property Management

Henderson, NV

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About this pro

How does your service stand out?

Las Vegas property management is a tough niche- you are the intermediary between several parties and that can be tough. We get phone calls every week from owners who are satisfied with other property manager's services and/ or self-managing themselves. At Black & Cherry we really feel that communication is key. While we conduct business as efficiently as possible, unfortunately we cannot control several factors involved in leasing/ managing a home...What we can control is keeping our clients apprised of the status of their property, work aggressively to obtain the most qualified renters for the highest price attainable, institute solid repair and HOA coordination processes and respond to issues in a fast and diligent manner. We use the latest in technology, social media, and print marketing to ensure that your home has maximum marketing exposure and leases as quickly as possible. BCRE is Section 8 approved and has exclusive relationships with local HR directors and relocation programs to place potential tenants. Additionally, we provide more PAID marketing than the competition. Managing more than 1300 homes means competent and proficient systems are a must. We use the latest in property management accounting software and are proactive in implementing paperless methods; ie: direct deposit, online tenant pay, electronic work order requests, online application processing and digital statement delivery. NO HIDDEN FEES- Our costs are simple, reasonable, and always disclosed up front. Black & Cherry Real Estate Group has an in-house Rental Lead Team that works around the clock and is familiar with our internal management inventory to lease your home faster than others on the market- and its 100% FREE to you. We also allow tenants the opportunity to build their credit score by reporting on time rent payments. We believe that happy tenants equate to longer lease terms, pride of living, and an overall better management experience for everyone. At BCRE we have more than 25 years+ combined experience within the Las Vegas and Henderson real estate markets. We understand that more than 90% of today's consumers visit the internet and do their own research prior to contacting a real estate agent or property manager. Whether you are looking for Las Vegas property management, traditional real estate listing and buying services, or securing a rental property with plenty of licensed professionals, property managers, and plenty of support staff we have you covered!

What do you enjoy about the work you do?

The opportunity to help others while excelling at what we do best, providing quality and effective service while saving our clients the most money possible!
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Location

Henderson, NV 89052

Years in business

6

Number of employees

65

Times hired on Thumbtack

7

Reviews

12 Reviews
  • Carrie D. Jun 22, 2017
    Great overall experience so far with this management company. They seem to really be on their game- professional, easy to talk to and they update me when needed on my home. I like that they have a repair desk to handle repairs and a property manager isn't trying to do all the work. I give Black & Cherry 5 stars.
  • Lex A. Jun 22, 2017
    Ashley and the staff at Black & Cherry helped me with my home and I was very satisfied with their follow through and communication. My last agent did not return phone calls or emails and I was in the dark as to my property. I will stay with this company as long as I own real estate in Vegas.
  • Kay D. May 23, 2017
    This property management company has done a great job. I would refer them to friends and family, and actually have. Ashley, Cassie, Susan, Anna and the girls really know what they are doing- professional, easy to get in contact with and knowledgeable at what they do. My home is in Henderson area and they are the only company I trust.
  • Lex A. May 17, 2017
    I leased my condo with this company and was very pleased with their results and overall practices. Good communication and easy to get a hold of for questions. I plan to use them for years.
  • Amanda B. Mar 18, 2017
    Excellant Property Management Company in Las Vegas & Henderson
    I send all my client's to Black & Cherry Real Estate when they are either looking to rent a home or have a home they need managed. Every client I have sent there has come back with positive feedback, been happy with there experience and said the communication and service was always excellent. I am so glad I finally found a property management company that I can refer my clients to and not have to worry about how the outcome will be. I know they are always taken care of with Black & Cherry Real Estate.
  • Anthony K. Feb 24, 2017
    Best in town!
    Best in town! I'm a real estate broker and send all of my investor clients to Black & Cherry for property management.
  • Kylene C. Jan 16, 2017
    Recommended for property management needs
    Ashley has been helping us manage our properties. She's been very helpful and, most importantly, she's prompt in addressing our questions and concerns. She made the screening process easy which helped us feel comfortable with the tenants we have chosen.
  • Rey N. Sep 5, 2016
    Happy Investor
    I have used Black & Cherry for several years to manage my Las Vegas homes and plan to continue with them until I decide to sell. Ashley and the girls are always on top of things and are excellent to work with. I appreciate their attention to detail and the fact that they always keep me apprised of what is going on with my properties. I would suggest that anyone looking for quality management go with them.
  • Aaron B. Aug 17, 2016
    I now have multiple Las Vegas investment properties managed by Black & Cherry. Ashley and her team have been great to work with! Black & Cherry is quick to place quality tenants at fair rents, is always professional, proactive manages issues, is timely/accurate with disbursements and overall is a pleasure to work with. As a busy investor, rental properties only make sense in my portfolio when I can find a property manager who I can trust and empower to manage my investments. I truly trust Ashley. And know her team will do the right thing on my behalf. As a result I never have to worry about my properties. Black & Cherry is the perfect fit for me. I will continue to recommend Black & Cherry to friends and family. If you need a property manager in Vegas or want to see what the best is all about, contact Ashley and her team.
  • Chris C. Jul 31, 2016
    Property Management
    Verified Review
    Very professional.
  • Noah H. Jul 26, 2016
    (I have trusted my client's homes to Ashley and her staff for years and have been more than satisfied with their efficiency, response time and ability to handle their job with professionalism and ease. I would recommend Black & Cherry to any property owner looking for a management company to look out for their best interests and take good care of their investment)
  • Phil K. Jul 21, 2015
    Property Management
    Verified Review
    Great follow through and very professional
    Ashley H. May 24, 2016

    Appreciate this feedback Phil!

Q&A

What is your typical process for working with a new customer?
Typically speaking I, Ashley, personally communicate with all new clients to ensure that all questions are answered and that our processes and procedures are very clearly articulated to our potential new clients. I am available by phone, email, text and in person depending upon the person's specific preferences/ needs. Once signed up with Black & Cherry we have a friendly and professional team in place to handle each aspect of marketing, leasing and property management. We are confident that you will be more than satisfied with our organized and consistent ways of conducting business and taking care of your home as if it were our own!
What education and/or training do you have that relates to your work?
We are members of NAR (National Association of Realtors), NVAR (Nevada Association of Realtors), GLVAR (Greater Las Vegas Association of Realtors) and NARPM (National Association of Real Property Managers). Black & Cherry is active within our local association's Property Management Committee and makes it a priority to stay current on legislative updates and laws relating to our area of expertise. In fact, we recently appeared on Fox 5 Las Vegas (the New Squatter Law), CBS News and Channel 3 News (Rising Rental Rates). We are also often featured within the Las Vegas Review Journal's business, real estate, and Ask the Expert sections.
Do you have a standard pricing system for your service? If so, please share the details here.
At Black & Cherry Real Estate we use cutting edge technology, which is a more cost effective way of doing business. We are then able to pass that savings along to our customers! Our fees are simple and straightforward: NO Set Up Fees 60% of 1st month's rent (tenant's agent is paid from here as well) 7% Monthly Mgmt Fee Black & Cherry can assure you the most listing exposure for your property and that we will work aggressively in getting your home leased quickly. We have a team of rental agents that work to lease our homes faster than others, which is a free added benefit to you.
How did you get started doing this type of work?
I have been a Broker/ Salesperson and Property Manager for more than 11 years within the Las Vegas real estate industry, having first obtained my real estate license at just 19 years old. Having been franchise-affiliated for many years, I ventured out and opened my own, independent brokerage, Black & Cherry Real Estate Group and Property Management (BCRE), in 2011 and could not have made a better decision. Currently, we are ranked among the top 2% property management companies and top 5% real estate brokerages in Nevada. Black & Cherry Real Estate Group was instituted with the understanding that more than 90% of today's consumers visit the internet and do their own research prior to contacting a real estate agent or property manager. Therefore, we have the advantage of being able to brand ourselves and serve our clients with flexibility and creativity, and are constantly progressing and updating our methods of client communication, search functions, dissemination of information, marketing, and processes to best facilitate our client's needs and personal preferences. Ultimately, by going independent and staying tech-savvy we are able to pass our savings along to our consumer, which is a win/ win for all parties.
What types of customers have you worked with?
We manage properties for banks, real estate hedge funds, investors large and small, as well as mom and pop-type owners. We give the same, excellent customer service to owners that have one property as we do those with twenty-five. Here at Black & Cherry Real Estate Group we love what we do and that shows in our daily communication and leasing/ managing results!!
Describe a recent project you are fond of. How long did it take?
We recently undertook a large commercial property management transfer, containing more than 350,000 square feet of prominent commercial real estate in Henderson. Our Black & Cherry team worked together, alongside the owner and previous management company, to make an efficient and smooth transition in just (30) days! We are proud of our teamwork, organization and collective follow through to successfully completing this large project within our Las Vegas real estate industry!
What advice would you give a customer looking to hire a provider in your area of work?
With so many part-time Property Managers in today's real estate industry, it is more important than ever to ensure you are choosing the most professional, experienced and efficient manger to meet your specific home buying needs. Luckily, we live in a digital world where testimonials, track records and credentials are easily accessible online. Websites like Zillow, the Better Business Buearu, Yelp, and THIS ONE all give biographical information, service overviews, areas and niches of specialization, and options for past clients to post testimonials. A Property Manager's website, and even social media forums such as Facebook, allow a potential client the opportunity to get a critical feel for a possible PM candidate, prior to even interviewing them. The following is a quick tip list of questions that any consumer should be prepared to ask upon examining their property management representation possibilities: How long have you been in property management and are you a FULL-time manager/ Do you have another job outside of the industry/ sell real estate as well? How many homes do you manage and what type of PM software do you use? Do you allow for tenant's to pay online, owner direct deposit...and WHEN do owners get paid? What are your fees? ALL FEES. May property management companies sneak in hidden fees- Ask to see a sample contract up front! Do you have past client references that I may talk to & testimonials that I may read? What if I am unhappy with your services? What makes you different from every other Property Manager in town? I would also suggest looking up the PM's name and license/ permit number on the Nevada Real Estate Division's website to ensure they have an active license.
What questions should customers think through before talking to professionals about their project?
Am I willing to do what it takes to attract and secure the quality tenant in which I am seeking? (ie: property condition, repairs/ maintenance, fair market value, good communication with the management company, etc.)