Marcus Marsh
About
My goal is to perform quality work so that you can enjoy your home. I work hard, am dependable and honest. Communication is key for me. I love to serve others.
Overview
Hired 1 time
Background checked
1 employee
4 years in business
Business hours
Sun9:00 am - 5:00 pmMon6:00 pm - 11:59 pm
Payment methods
This pro accepts payments via PayPal, Square cash app, and Zelle.
Services offered
Cleaning type
Standard cleaning
Deep cleaning
Move out cleaning
Vacation rental cleaning
Extra services
Interior window cleaning
Fridge cleaning
Oven cleaning
Laundry
Pets
Houses with pets
Reviews
1.0
1 review
5
0%
4
0%
3
0%
2
0%
1
100%
DAVID S.
Sep 12, 2022
Hired on Thumbtack
The absolute worst housekeeper! Argumentative, extremely slow, a propensity for breakage with no desire to be responsible. His carelessness becomes the homeowners’ problem! He stated as much when he informed me he was not bonded or insured. I asked him what happens if, after several warnings to stay far away from my $6000 piano, he still manages to break it, who pays? He looked me straight in the eye and replied “You !”. Do not hire him!
Dr. David Satz.
Details: 1 bedroom • 1 bathroom • Standard cleaning • No pets in home • Every week
Marcus Marsh's reply
I'm sorry you feel this way David but let's address your claims and move in truth
You: "The absolute worst housekeeper!"
Me: that's your opinion I cannot argue that. Although you never complained to me about how I cleaned.
You: "Argumentative, extremely slow, a propensity for breakage with no desire to be responsible."
Me: Yes you and I have had our disagreements. You try and use your age and money as a reason to think you know everything and that I have no say. I was there to do a job (cleaning) but you were seeking a servant.
You: "His carelessness becomes the homeowners’ problem! He stated as much when he informed me he was not bonded or insured."
Me: I disagree that I am careless. I was careful in your home. Yes I broke a few items (1 toilet brush, 1 coffee mug and 1 broom which was literally already broken at the middle before I began to use because of your "frugality". You told me to "be careful" with a broom that was already broken. We discussed replacing the coffee mug and the toilet brush. The appointment that I missed because you didn't answer your phone after 4 calls and a message is the reason why you didn't receive those items or compensation. I was going to tell you to take it out of that payment but you didn't answer your phone and those are your rules. I must call before I come.
You: I asked him what happens if, after several warnings to stay far away from my $6000 piano, he still manages to break it, who pays? He looked me straight in the eye and replied “You !”. Do not hire him!
Me: now this here is not true whatsoever. In your last review which I screenshot you falsely accused me of stealing bottles of pills and that you had cameras to prove it. Please produce the proof that I stole the pills out of your pantry and that I broke your piano. Any video of either claim? You sir were a handful to work for and I did not always look forward to providing you service. But nevertheless I did. I worked hard, did the job correctly and I showed up when I was supposed to. I called you 4 times on Sunday and left you a message and did not hear back from you. I did my part. Have a good one Dave.
- Marcus
House Cleaning
Credentials
Background Check
Marcus Marsh