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About
Family Owned & Operated
***NO high rises. Connects to a Truck-mount in a van!
***First time doing business, recommend person to person interaction.
*We clean carpets, upholstery, area rug, auto interior, and mattress cleaning.
Carpets avg size room 100’sq-170’sq $30 per room will cost extra if larger areas such as living and dining combos, large lofts, and large bedrooms.
(Minimum service fee $75)
-Flood Control (water extraction) hot extraction and disinfectants / antimicrobials to help prevent mold and other contaminants!
(Minimum service fee $250)
-Tile Cleaning and Sealing (natural/ceramic)
(Minimum service fee $250)
*Price can be negotiated only after physically and visually inspecting the job on site. We need to see what we're actually servicing.
*We provide a 5-star technician experience along with a 5 Step cleaning process and the where with-how to maintain.
***ADDITIONAL FEES WILL APPLY***
-Deodorize (odor eliminator)
-Sanitize (mold and mildew control) - -Protectant (traffic wear and stain prevention)
-PET URINE REMOVAL TREATMENTS (we can never give you a final est until we apply the blacklight inspection to your carpets or upholstery) $85 per gl applies up to 200’sq
*Crédit card processing fee / Additional add-ons May apply
*We use a heavy-duty truck mount and all top name brand products (best way to go). *You're not only paying for the cleaning, but for the full experience.
*For best estimates, know that an average size room is between 100-170 sq' which is about 10'×10'-13'×13' which will determine whether we will charge for 1 rm or more and a full set of stairs is 16-18 steps!
*Make sure you give us the sq' of the carpet you would like cleaned, not the whole house.
*Make sure you give us the total amount of rooms you would like cleaned, not just the amount of bedrooms.
*Best results, pick up all loose odds & ends off the floor and feel free to pre-vacuum before our technicians arrive so they can focus more on the problem at hand. We service commercial / residential move-ins and move-outs and yearly maintenance. Yearly memberships are available as well so can manage your cleaning needs;)
••••••••••2 simple steps:
press hired or booking and ************************** so we do not miss spell anything. Much easier to communicate and then we’ll lock in an approved date of service••••••••••
Your business is important to us!
Knowing that I can and will try to do the impossible.
Truly I feel each new customer is a new addition to the Platinum family.
Thanks for the opportunity!
Overview
Hired 311 times
Background checked
1 employee
20 years in business
Business hours
Sun10:00 am - 2:00 pmMon8:00 am - 3:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2019
2018
2017
2016
Services offered
Cleaning method
Steam cleaning
Dry cleaning
Property type
Apartment / condo
One-story house
Two-story house
Multi-unit building
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
239 reviews
5
93%
4
3%
3
2%
2
1%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Liza L V.
Feb 28, 2026
•
Hired on Thumbtack
Our experience with this company has been great! Responsive to messages, fair pricing, and overall best quality of work. We’ve used another company to clean our carpets a year prior and Platinum was able to remove what the other company couldn’t! We’d 100% use this company again for our future carpetcleaning! Thank you, Rich!
Details: One-story house • 2 rooms • Pet stains • No stairs • As recommended by the professional • I have pets at home • No smokers in home
Carpet Cleaning
Lou S.
Feb 18, 2026
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Hired on Thumbtack
Excellent service! He was very responsive, on time, and professional. My carpets look brand new and the stains are completely gone. Highly recommend!
Details: Two-story house • 4 rooms • Pet stains • Food stains • Drink stains • 1 flight • As recommended by the professional • I have pets at home • No smokers in home
Carpet Cleaning
Patrick C.
Feb 20, 2026
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Hired on Thumbtack
Rich did a great job cleaning the carpets and was able to remove the traffic patterns. He cleaned the living room, mater bedroom and master closet and all turned out awesome. He took care prepping the areas which showed his professionalism. He was very communicative, responsive, on time and a great value. I’d absolutely recommend him.
Details: One-story house • 2 rooms • No stairs • As recommended by the professional • I don't have pets at home • No smokers in home
Carpet Cleaning
Paul S.
Jan 31, 2026
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Hired on Thumbtack
Rich did excellent work. When he arrived, he noticed a few stains and mentioned they might not come off. When he finished, the stains were gone! Great value and highly recommended
Details: Apartment or condo • 2 rooms • 1 flight • Steam cleaning • I don't have pets at home • No smokers in home
Carpet Cleaning
Austin j.
Apr 11, 2026
•
Hired on Thumbtack
Rich did a great job did my area rug and couch came out very nice will call again.
Details: One-story house • 1 room • No stairs • Steam cleaning • I don't have pets at home • No smokers in home
Carpet Cleaning
Credentials
Background Check
Richard Ontiveros
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
There is no job to small or big!
Minimum Service Fee $75
Very simple...sq' to items you want cleaned.
Remember to refer our services to family and friends, we will give you the best deal.
Senior Citizen and Military discounts
10% OFF.
What is your typical process for working with a new customer?
We will walk through each and every step with a new customer.
What education and/or training do you have that relates to your work?
EVERYDAY. My customers educate me. Yes, I continuously read up on new technology and new products to better my work.