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About
Drain Busters is a family owned business that's been serving the Las Vegas, Henderson, Boulder City, and surrounding area communities since April of 2017. We are a fully licensed, insured, and bonded plumbing Company. Our Founder/Owner/President, Troy Winkel, has been in the plumbing industry for more than 30 years, and takes pride in our team!
Of course maintaining all of your Commercial & Residential needs is our only goal! We are in the business of fully satisfying each and everyone of our customers. From the moment we answer the phone until job completion. We succeed by only hiring honest, and meticulous plumbers. We won’t bust your drains, or your wallets!
Overview
Hired 222 times
Background checked
8 employees
11 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2018
Services offered
Duct and vent type
Heating
Dryer
Exhaust
Other
Building height
Single-level
Two-story
Three-story
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Very good 4.6
101 reviews
5
86%
4
2%
3
1%
2
5%
1
6%
Your trust means everything to us. Learn about our review guidelines.
Nicole L.
Mar 19, 2024
•
Hired on Thumbtack
I requested service for some plumbing issues and they were prompt, professional and thorough. Not only were they able to get me on the schedule the same afternoon, but the responsiveness to communications were very prompt and thorough. They even communicated location with a picture of the technician, Ruben Dominguez. Ruben arrived right on time and was very professional and thorough. He explained everything he was doing throughout the inspection and discussed the issues in order to fully understand each step. He took pictures of everything in order to provide a thorough quote with details.
Details: Existing plumbing problem
Plumbing Inspection
Jamal B.
Jul 1, 2021
•
Hired on Thumbtack
Aaron and his assistant were at my property right on time. They were personable and got right to work. They were supposed to just give me an estimate but they actually solved my issue on the spot. I will be calling them again in 2 weeks for another small job.
Details: No, repair is not urgent • No, the building is not currently flooded • Other plumbing system issue • Shower or bathtub • Condo/Apartment
Plumbing Pipe Repair
Kendall H.
Jun 5, 2020
•
Hired on Thumbtack
Job completed. Arrived on time. Contacted me ahead of time as requested. Came in got the job done in short amount of time and everything is running like it should. Very Satisfied 👍🏽👍🏽
Details: Replacement; there is an existing toilet (which needs to be replaced). • 1 toilet
Toilet Installation or Replacement
Erica M.
Jul 16, 2019
•
Hired on Thumbtack
They are amazing! Nate was dispatched to our home. He was friendly, accomadating, professional, and got the drain snaked in less than an hour. I also like that he listened when I explained the problem, and fixed it accordingly. I will def hire again! 😁
Details: Yes, repair is urgent • Clogging • Slow draining • House
DRAIN BUSTERS BY ICE HEATING COOLING AND PLUMBING's reply
Erica,
Thank you for the great review and for using Drain Buster's service.
Plumbing Drain Repair
Debbie A.
Sep 5, 2022
•
Hired on Thumbtack
Don't go anywhere else! I had a complicated job, because the tub overflow valve was 42 years old and rusted and had come off. All other plumbers told me they had to cut into the drywall. My quotes were $1400 to $900. Then I called Drain Busters and Nick said he'd try to get the rusted screw out and that would cost $250. If he had to cut the drywall, it would be an additional $260. He worked for FOUR hours and made it work. I paid $250. Drain Busters is an honest company and Nick is the best!!!
Details: No, repair is not urgent • Only one drain has issues • Other issue • Townhouse
Plumbing Drain Repair
Credentials
Background Check
Ttoy Winkel
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair. We treat every job and customer the same. Whether it's a small clog job, or big re-pipe, we always walk you through the process so you're aware of everything before you pay.
What is your typical process for working with a new customer?
We make dealing with us a simple and easy as possible. Our technicians will give you a few options, so you can choose what one is best for you. Our technicians are very thorough, and they will always be honest about their findings.
What education and/or training do you have that relates to your work?
21 years as a licensed plumbing contractor in Las Vegas Valley.
I've participated in continuing education for years, and have taught and coached many plumbing contractors around the country.
