DRAIN BUSTERS BY ICE HEATING COOLING AND PLUMBING

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Duct and vent issues

Introduction

Drain Busters is a family owned business that's been serving the Las Vegas, Henderson, Boulder City, and surrounding area communities since April of 2017. We are a fully licensed, insured, and bonded plumbing Company. Our Founder/Owner/President, Troy Winkel, has been in the plumbing industry for more than 30 years, and takes pride in our team! Of course maintaining all of your Commercial & Residential needs is our only goal! We are in the business of fully satisfying each and everyone of our customers. From the moment we answer the phone until job completion. We succeed by only hiring honest, and meticulous plumbers. We won’t bust your drains, or your wallets!

Overview

Hired 222 times

Background checked

8 employees

10 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2018

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Very good 4.6

101 reviews

5

86%

4

2%

3

1%

2

5%

1

6%

Kelley W.

Oct 29, 2024

·

Hired on Thumbtack

They called , stayed in communication, any updates on time. Came in very professional. Did the job, not very nice on my budget and they try to upsell you on membership but quality work anyway.

Details: Motor hums but doesn't run • Continuous feed (most common)

Garbage Disposal Repair

Sabra R.

May 15, 2024

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Hired on Thumbtack

Melvin was very professional and answered questions. The only thing negative is that he charged me over $600 for a kitchen faucet.

Details: No, repair is not urgent • Multiple drains have issues • Clogging • Slow draining • Leaking (problem area known) • House

Plumbing Drain Repair

Nicole L.

Mar 19, 2024

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Hired on Thumbtack

I requested service for some plumbing issues and they were prompt, professional and thorough. Not only were they able to get me on the schedule the same afternoon, but the responsiveness to communications were very prompt and thorough. They even communicated location with a picture of the technician, Ruben Dominguez. Ruben arrived right on time and was very professional and thorough. He explained everything he was doing throughout the inspection and discussed the issues in order to fully understand each step. He took pictures of everything in order to provide a thorough quote with details.

Details: Existing plumbing problem

Plumbing Inspection

Heather S.

Jan 24, 2020

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Hired on Thumbtack

Nathan came out and ran a camera down our drain. He was very thorough and professional. Once we tear up the bathroom we will be calling them back to come repair the pipe.

Details: Yes, repair is urgent • No, the building is not currently flooded • Other plumbing system issue • House

DRAIN BUSTERS BY ICE HEATING COOLING AND PLUMBING's reply

Hello Heather, Thank you so much for the review and we definitely are grateful to you for choosing us. We are looking forward to serving you in the future! Please let us know when we can start on the repair or if you have any other questions. We are here for you. Thank you, DRAIN BUSTERS!

Plumbing Pipe Repair

Jamie H.

Nov 17, 2023

·

Hired on Thumbtack

Details: Regular inspection and maintenance • Non-functional system • No problem, just need maintenance • Water conditioner • Reverse osmosis • Water softener (most common) • House

Water Treatment Repair or Maintenance

Credentials

Background Check

Ttoy Winkel

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair. We treat every job and customer the same. Whether it's a small clog job, or big re-pipe, we always walk you through the process so you're aware of everything before you pay.
What is your typical process for working with a new customer?
We make dealing with us a simple and easy as possible. Our technicians will give you a few options, so you can choose what one is best for you. Our technicians are very thorough, and they will always be honest about their findings.
What education and/or training do you have that relates to your work?
21 years as a licensed plumbing contractor in Las Vegas Valley. I've participated in continuing education for years, and have taught and coached many plumbing contractors around the country.

DRAIN BUSTERS BY ICE HEATING COOLING AND PLUMBING

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