FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
No surprises here. We provide clear, upfront pricing with detailed estimates- no hidden fees, just honest service.
- What is your typical process for working with a new customer?
We start by understanding your needs—whether it's a repair, replacement, or new installation. Once we gather the details, we provide a clear estimate and walk you through your options. After approval, we schedule the work at a convenient time for you. Our team shows up on time, completes the job efficiently, and ensures everything is working perfectly before we leave. We’re always here for follow-up support or questions!
- What education and/or training do you have that relates to your work?
Our team is professionally trained and certified in garage door installation, repair, and maintenance. We’ve completed manufacturer-specific training programs to stay up-to-date with the latest models, technologies, and safety standards. In addition, our technicians undergo hands-on apprenticeships and continuous education to ensure expert service on all types of garage door systems.