FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Organization services for one-off projects require a 4 hour minimum. Organization services for on-going projects do not require a minimum. Discounts available for weekly, bi-weekly, and monthly cleaning services. *Pricing of initial clean may be subject to change depending on the state of the home and task at hand.
- What is your typical process for working with a new customer?
Organization: Each session begins with a free one hour in-home/remote consultation to obtain a better understanding of your lifestyle, needs, and goals. Cleaning: New customers receive a welcome packet via e-mail that describes our cleaning process, cleaning checklist, and other important information pertaining to our working relationship. Customers should note that the initial clean always takes the longest as we get acquainted with the home. If the home has not been professionally cleaned for an extended period of time, this process can take even longer and estimates may change to reflect the service provided.
- What education and/or training do you have that relates to your work?
Study of the Japanese lifestyle and Shinto and Buddhist religions.