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About
Value. Not only do you get MORE with my service (pre-vacuuming, pre-treatment, rinse agent, and deodorizer) for the same cost that most companies charge for just showing up, you also get experience. I was working in a truck for my father's business when I was 14 years old and put myself through college by working at Stanley Steamer. I have as much experience as most of the older guys and at half the age.
I am my own boss. I worked for a long time being at my boss' beck and call, now I can get time off whenever I need it and can stand on the reputation that I build myself. I may have hours 7 days a week, but I will never miss a school play or recital ever again.
Overview
Hired 290 times
Background checked
2 employees
12 years in business
Business hours
Sun9:00 am - 5:00 pmMon9:00 am - 5:00 pm
Payment methods
Ask this pro about their preferred payment method.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2019
2018
2017
2016
Services offered
Cleaning method
Steam cleaning
Dry cleaning
Property type
Apartment / condo
One-story house
Two-story house
Multi-unit building
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Excellent 4.9
157 reviews
5
95%
4
4%
3
1%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Liam S.
May 11, 2016
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Hired on Thumbtack
I had a lot of pet stains and other stains and he took almost all of it, some is impossible so it's okay with me! He did a very professional job! I'm very glad I hired him definitely will hire again if I need more carpetcleaned!
Carpet Cleaning
Michael C.
May 3, 2016
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Hired on Thumbtack
We were at our rental for just a few months and needed to have the carpetcleaned because we had a dog. Mark was able to pull out tough stains that were there for months or years prior to our arrival. I am pleased with his service.
Carpet Cleaning
Nevada S.
Sep 1, 2015
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Hired on Thumbtack
Mark is amazing. Not only was he able to fit me in the same day. He by far has the best prices and did an incredible job. He made my day. I've had my carpetscleaned several times before and no one has came close to such wonderful and thorough service. If you go with any other company you are missing out. I know I will tell anyone and everyone that Mark has the best service by far.
Sterling Carpet Care's reply
Wow, that was a heck of a review! Thank you so much, and for the Yelp review as well. I hope your move goes well. Best of luck and enjoy the rest of the summer!
Carpet Cleaning
Kristine S.
Apr 15, 2016
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Hired on Thumbtack
I needed a quick carpetclean of most of the house as a suprise for my mother while she went out of town...Mark was prompt at returning my call, offered a great price and was on time and professional ... my carpets look amazing (despite there old age) Will be calling him again for the next time I need a carpetclean :-)
Thank you Mark
Carpet Cleaning
Phyllis B.
Apr 30, 2016
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Hired on Thumbtack
Had my carpetscleaned yesterday, and I am thrilled that they look so good. Mark arrived on time, told me his plan and how he worked with stains, and when he finished, I was overwhelmed that those carpets looked almost new. Very professional, honest, and got right down to the business he was hired for. I couldn't be happier with the results. The price is more than fair, and I am so glad I didn't go and buy new carpeting and used the Thumbtack link to find a very competent business here in Reno NV that got the job done to my satisfaction. I recommend Sterling Carpet Care, and will use their services the next time my carpets are due for cleaning. Five star!!!
Carpet Cleaning
Credentials
Background Check
Mark Jolle
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on two things, 1) the total area that needs to be cleaned, and 2) how long it will take to clean it. The more time/cleaning agents/furniture moving that must be done, the more the cost goes up. However, I will say that my rates are generally lower than most others out there AND you get better quality. Again, just look at my excellent reviews!
What types of customers have you worked with?
Obviously I do a lot of carpets, but I also do furniture, rugs, tile, and car interiors. I recently even cleaned the interior of a private airplane!
What advice would you give a customer looking to hire a provider in your area of work?
Be sure you look at reviews and ask what they provide before they get there. Some cleaners can be sneaky in add-on charges based on...well, anything. A cleaner who has positive reviews across several outlets is likely a good bet, but again be sure you know what they will do and charge for before they get there.
