FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We pride ourselves on providing service with integrity. We are right in line with the industry standards for pricing. We are a Veteran owned company so we proudly offer a Veteran's Discount of 10% and a Senior's Discount of 10%.
- What is your typical process for working with a new customer?
We are proud to do business differently than other companies. Our customers can expect professional experience. Our technicians will find the cause of a problem and offer solutions to permanently fix the problem, rather than just treating the symptoms.
- What education and/or training do you have that relates to your work?
Our technicians have been fully trained and certified in Gas Flex, Navien tankless water heaters, Bradford White water heaters, and Upnor pex piping. We constantly do communication and customer service training with our technicians and CSRs to provide our customers with the best possible experience.