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Exhead.com

Reno, NV

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About this pro

How does your service stand out?

I go above and beyond in helping the customer to make sure the computer repairs are tight and the customer has no issues with any file extension programs they may need in the future.

What do you enjoy about the work you do?

I like meeting the various people that hire me and solving their computer or website related issues. Sometimes the feeling of being a wizard, in their eyes, is quite pleasing!

Location

Reno, NV 89523

Website

exhead.com

Years in business

18

Number of employees

1

Reviews

10 Reviews
  • Kristina S. Oct 22, 2014
    Rod rocks and is a master in the field!
  • Dianna W. Apr 23, 2014
    A real pro! My computer was humming happily since Rod worked on it! I would have wanted to understand more of what he was doing so that I could learn a few things, but that's OK. As long as it worked when I got home! YAY!!
    Replied to Dianna W. - Apr 23, 2014

    Thanks for the review Dianna. I would have been more than happy to explain the work I was doing but since you and my wife seemed to hit it off so well it was hard to explain anything without interrupting your discussions regarding diet, exercise and whatever the 2 of you talked about in the other room. Needless to say I think you not only got your computer fixed and up to speed but you had a great time socializing with my better half. I know she enjoyed it too. :)

  • Joan B. Apr 23, 2014
    Rod fixed my issues right away, he definitely knows what he's doing.
    Replied to Joan B. - Apr 23, 2014

    Thanks for the review and kind words Joan it was my pleasure.

Read all reviews
  • Kristina S. Oct 22, 2014
    Rod rocks and is a master in the field!
  • Dianna W. Apr 23, 2014
    A real pro! My computer was humming happily since Rod worked on it! I would have wanted to understand more of what he was doing so that I could learn a few things, but that's OK. As long as it worked when I got home! YAY!!
    Replied to Dianna W. - Apr 23, 2014

    Thanks for the review Dianna. I would have been more than happy to explain the work I was doing but since you and my wife seemed to hit it off so well it was hard to explain anything without interrupting your discussions regarding diet, exercise and whatever the 2 of you talked about in the other room. Needless to say I think you not only got your computer fixed and up to speed but you had a great time socializing with my better half. I know she enjoyed it too. :)

  • Joan B. Apr 23, 2014
    Rod fixed my issues right away, he definitely knows what he's doing.
    Replied to Joan B. - Apr 23, 2014

    Thanks for the review and kind words Joan it was my pleasure.

  • Toni F. Apr 23, 2014
    Rod is the best when it comes to computers. He took care of my computer when I could not get it to work. It took all of one day and he had it repaired like new. I haven't had to have any work done since then. I would recommend him to anyone. Always well informed and does a great job.
    Replied to Toni F. - Apr 23, 2014

    Why thank you ma'am. I appreciate the kind words and the visit with your friendly cat.

  • Brad A. Apr 22, 2014
    Awesome work
    Replied to Brad A. - Apr 23, 2014

    Thanks for the review Brad. I have enjoyed the continued bartering of service we do for your website upkeep and maintenance.

  • Matthew T. Apr 22, 2014
    I had some problems with one or two of my computers effused back and called Rodney he said to bring them on over so I did he fix them they worked good ever since he installed better programs for me which I've had no problems with and also if I ever have any questions he doesn't mind answering them. He never had any kind of sales pitch for me trying to offer up new products or new services or things I didn't want which was a relief because I hate that. All in all Rodney is a true professional and I highly recommend him.
    Replied to Matthew T. - Apr 23, 2014

    Thanks for the review Matt. It was my pleasure to help you out and make sure your repairs were long lasting and you were satisfied with the work I did.

  • Laura M. Apr 21, 2014
    Rodney Arbogast gave us a great deal on a custom built Computer! Plus when I crashed my lap top he fixed it and up dated it in record time at a very reasonable cost. When I have a question he returns my call or e-mail the same day if not with-in minutes. I will continue to use his services.
    Replied to Laura M. - Apr 21, 2014

    Thank you Laura. It was a pleasure.

  • Kim S. Apr 20, 2014
    He has the most amazing computer service in the world. He is quick and resolves the problem asap. He is a very wonderful person and very good work ethics.
    Replied to Kim S. - Apr 21, 2014

    Thanks Kim. I have been out quite a few times now and fixed a number of computers, in fact I should ask your neighbor for a referral too since I fixed his too@

  • Sylvia P. Apr 19, 2014
    He did a excellent job with my computer. I will recommended to all the people that need to Fix the computer to go with him.
    Replied to Sylvia P. - Apr 21, 2014

    Thank Sylvia. Glad I could help. Your daughters were adorable and made the time a delight. Hope you got all that popcorn off of the floor from you 3 year old. She's a hoot!

  • Marilyn F. Apr 14, 2014
    Rodney saved our computer and down time for my business. I own the Victorian Inn.It is important that mt computer is running properly. I am continuing my business relationship with him for any for computer issues or upgrades. I highly recommend him.
    Replied to Marilyn F. - Apr 21, 2014

    You're welcome Marilyn. It was a pleasure to help out with your speed issues, connection issues, printer routing and networking. Tahnks for the review.

Q&A

Do you have a standard pricing system for your service? If so, please share the details here.
$40.00 per hour for computer repair. Website design is based on what customer needs.
How did you get started doing this type of work?
I have a natural aptitude for technology and enjoy the challenge.
What types of customers have you worked with?
Most clients I service need help with virus or Malware removal, peripheral setup, buying a new computer, optimizing there computer, moving data from old computer to new computer, driver install, new hardware install and a laundry list of other issues that people encounter on a day to day basis when using computers.
What advice would you give a customer looking to hire a provider in your area of work?
The big guys charge WAY too much to perform simple tasks for customers. I am affordable, reliable and professional and the customer is always happy with my work.
What questions should customers think through before talking to professionals about their project?
Having the experience I do what seems like a big deal to customers is a very simple issue for me to tackle and help them move forward.
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