Exhead.com

Reno, NV

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About this pro

How does your business stand out?

I go above and beyond in helping the customer to make sure the computer repairs are tight and the customer has no issues with any file extension programs they may need in the future.

What do you enjoy about the work you do?

I like meeting the various people that hire me and solving their computer or website related issues. Sometimes the feeling of being a wizard, in their eyes, is quite pleasing!

Location

Reno, NV 89523

Website

Background check

Complete

Years in business

19

Number of employees

1

Times hired on Thumbtack

1

Reviews

10 Reviews
  • Angela S. Sep 18, 2017
    Rod is incredibly patient, attentive and always willing to help with ANY computer problem. I have relied on Exhead.com over the last 12 years for all of our family's computer problems - I am so appreciative of Rod's experience, easy approach to the most horrible of computer problems and for his expertise - This is my go to guy for everything computer and internet!
  • Toni F. Sep 13, 2017
    Fixed my computer did an outstanding job and I was able to to get back to work without any interruption.
  • Kymberly L. Sep 13, 2017
    He was very knowledgeable & we didn't have to wait but 24 hours to get our computer back in working order. He didn't gouge us either. I would highly recommend him.
  • Kim S. Sep 12, 2017
    He is the most amazing man he is very professional and wonderful at his job. Won't go to anyone else. He is the best
  • Christine T. Sep 12, 2017
    I have had many experiences with ExHead and I would use him for all computer issues and and work needed. Great service and professionalism. Wonderful experience and would recommend to everyone !!
    Rodney A. Sep 12, 2017

    Tanks Christine for the kind words!

  • Lola E. Sep 12, 2017
    Very knowledgeable and is helpful in explaing how things work.
    Rodney A. Sep 12, 2017

    I am glad I have been of service.

  • Valerie J. Sep 12, 2017
    Rodney Arbogast is the only tech professional I would hire. Excellent work ethic and extremely brilliant in his field.
    Rodney A. Sep 12, 2017

    Thanks Valerie i appreciate it.

  • Brad A. Sep 12, 2017
    Rod has been a vital part of myy business for my 0 plus years
    Rodney A. Sep 12, 2017

    Thanks Brad. Not sure how many years you meant to put but my email records go back to 2005 but I am sure it was before then that we started the reciprocal relationship we now enjoy.

  • Te J. Sep 12, 2017
    Rodney care for his customers is how I felt
    Rodney A. Sep 12, 2017

    Thanks for that word of value. I do care about my customers and make sure I get the job done quick and at a low price.

  • Wendy T. Sep 12, 2017
    He was able to get to my companies tech needs right away, and was able to quickly help with the issues we were having
    Rodney A. Sep 12, 2017

    Thanks Wendy and it is a pleasure troubleshooting issues that you yourself cannot seem to solve. You are more tech-savy than 90% of the people out there so I know when you call me I have my work cut out for me. :)

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
$40.00 per hour for computer repair. Website design is based on what customer needs.
How did you get started doing this type of work?
I have a natural aptitude for technology and enjoy the challenge.
What types of customers have you worked with?
Most clients I service need help with virus or Malware removal, peripheral setup, buying a new computer, optimizing there computer, moving data from old computer to new computer, driver install, new hardware install and a laundry list of other issues that people encounter on a day to day basis when using computers.
What advice would you give a customer looking to hire a provider in your area of work?
The big guys charge WAY too much to perform simple tasks for customers. I am affordable, reliable and professional and the customer is always happy with my work.
What questions should customers think through before talking to professionals about their project?
Having the experience I do what seems like a big deal to customers is a very simple issue for me to tackle and help them move forward.