Expert Appliance Group
Expert Appliance Group

Expert Appliance Group

$115/service call

(waived if hired)

Plenty of availability

in the next 3 days


A service call at your home will allow the pro to identify the issue and get you an accurate quote. They can usually do the job same-day.

Responds within a day

Introduction: Why Choose Expert Appliance Group? With years of experience serving New York City, Expert Appliance Group Inc. stands as a beacon of trust and reliability in the world of appliance repair. Our expertise isn't just limited to fixing appliances; it's about ensuring they serve you efficiently for years to come. Our technicians, equipped with the latest knowledge and techniques, handle everything from refrigerators and HVAC systems to washers and dryers. But what truly sets us apart? It's our commitment to you. We believe in transparent pricing, ensuring you're always in the loop with no hidden surprises. We're not just about repairs; we're about preventive care. Our tailored maintenance plans are designed to keep your appliances in peak condition, saving you from future costly repairs. At Expert Appliance Group, it's not just about business; it's about building lasting relationships. We're passionate about delivering exceptional service that not only meets but exceeds your expectations. So, the next time your appliance gives you trouble, remember – we're not just experts, we're your trusted partners in ensuring a smooth daily routine.
Overview

Hired 38 times

Serves Brooklyn, NY

Background checked

8 employees

4 years in business

Business hours

SunClosedMon10:00 am - 6:00 pm

Scheduling policy

You can reserve this pro up to 4 weeks in advance. They'll need at least Read more

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Unfortunately, you can't redeem Thumbtack discounts or pay this pro with referral credits.

Social media

Instagram

Featured Projects

15 photos

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    Appliance Repair or Maintenance

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    Appliance Repair or Maintenance

Specialties
Appliance type

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and punctuality.

3.0

2 reviews

5
50%
4
0%
3
0%
2
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1
50%


pro avatar
PATRICK W.
Oct 4, 2023
·

Hired on Thumbtack

Hired on Thumbtack

EAG was very quick to respond and make sure all the details were correct. Tech was in fact early to the appt and did a great job.

Details: Washer or dryer • GE • Residential

Expert Appliance Group's reply
Thank you very much! It's pleasure to service customers like you. ^_^
Appliance Repair or Maintenance
pro avatar
Mohammad K.
Sep 19, 2023
·

Hired on Thumbtack

Hired on Thumbtack

I confirmed the service date on Sunday, Aug. 17 for service on Tuesday, August 19. After waiting all day, some one just texted me that we are not coming because you didn’t confirm the service. Extremely unprofessional. I will never use thumbtack or Expert Appliance group.

Details: Refrigerator • Samsung • Residential

Expert Appliance Group's reply
Sorry about this inconvenience. Couldn't reach out you over the phone, not sure you've confirmed the appointment, cause we can not travel to the address without confirmation.
Appliance Repair or Maintenance
Credentials
Background Check

Pavel Shcherbakov

FAQs

  • What is your typical process for working with a new customer?

    We start with a detailed consultation to understand the issue, followed by an inspection of the appliance. We then provide a clear estimate and, upon approval, proceed with the repair. Post-repair, we ensure customer satisfaction and offer advice on appliance maintenance

  • How did you get started doing this type of work?

    Our journey began over a decade ago with a passion for understanding and fixing appliances. What started as small, local repairs grew into a full-fledged professional service, driven by our commitment to quality and customer satisfaction

  • What questions should customers think through before talking to professionals about their project?

    Consider what the issue is, the model and make of your appliance, its age, and any previous repairs. Also, think about your availability for the repair and whether you're seeking a short-term fix or a long-term solution.

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