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Brownstone Heating & Air Conditioning LLC

Contact for price

Duct and vent issues
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About
We provide Sales, Service, installation and Maintenance for the following: - HVAC - Central Air Conditioning & Heating - Mini Splits/Ductless - Thermostats - Furnaces - Water heaters - Water Boilers - Oven and Stove Tops Our number one priority is a satisfied customer. We enjoy when our distressed clients smile at the end of our given projects.
Overview

Hired 122 times

Background checked

7 employees

9 years in business

Business hours

Sun10:00 am - 3:00 pmMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Stripe, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2021

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2019

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2018

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2017

Services offered
Duct and vent type

Heating

Dryer

Exhaust

Other

Building height

Single-level

Two-story

Three-story

High-rise

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.7

123 reviews

5

85%

4

7%

3

2%

2

3%

1

3%

Read reviews that mention:


pro avatar
Abe m.

May 21, 2021

Hired on Thumbtack

Wow. WOW. I don't know that other words help. Just wow. For 2yr I complained my central air wasn't strong enough. I had different techs check all saying something nelse. Never fixing. Ben came 20min after I spoke with him. 1hr later, my Freon was refilled (yup, was leaking!!) And another faulty mechanism was fixed too. He was honest and clear about costs and potential issues. I will have air this weekend thanks to him. You MUST hire Ben.

Details: Repair • Only warm air is blowing from the vents • Attic • Outside • House

Central Air Conditioning Repair or Maintenance
pro avatar
Moyra M.

Mar 5, 2026

From Google

Ben was brilliant! I struggled to find an HVAC company who was trustworthy and responsive and Ben was both over the holidays when I had no heat. I would highly recommend him
Brownstone Heating & Air Conditioning LLC's reply
Hi, Moyra. Thanks for taking the time to share your positive experience. We truly appreciate it!
pro avatar
Jonathan B.

Feb 23, 2026

From Google

I called Brownstone Heating for a second opinion after my heat stopped working during deep freeze temperatures. The first repair company wanted to charge a high price to dismantle and clean my entire existing 17-year old HVAC system (and more than double that amount to replace the whole system with new equipment). Ben came and though he agreed with the source of the problem, he offered a much better option-- for the same price, he installed a brand new furnace and motor, cleaned the other components that did not need to be repaired or replaced, and got my heat back up and running in one day. He was prompt, honest, reliable and communicative.
Brownstone Heating & Air Conditioning LLC's reply
Hi, Jonathan. We are thrilled to learn that you had a positive experience with us!
pro avatar
Sascha F.

Feb 13, 2026

From Google

Brownstone Heating & AC & Ben were great! We had some (overdue) maintenance needs, a unit that had stopped working, and a potential leak issue. Ben was very thorough, checked each unit, cleaned filters, and also checked the status of each of the outside units (despite the unpleasant temperatures). He also texted to let us know he was running late, which I always appreciate. Highly recommend!
Brownstone Heating & Air Conditioning LLC's reply
Hi, Sascha. Thank you so much for leaving us a stellar review!
pro avatar
Danielle L.

Feb 5, 2026

From Google

Ben was professional, efficient and reliable! My heat had been out for a week and my building management was unable to find a company with knowledge on the system - Until Ben! - he was prompt and diagnosed the issue immediately and he had it all back up and running perfectly in record timing. He even followed up to ensure it was still operating as it should. Definitely recommend for HVAC needs! Its tough to find honest and efficient companies and people but Ben truly shows up and delivers.
Brownstone Heating & Air Conditioning LLC's reply
Hi, Danielle. Your feedback is highly appreciated. Thank you for the review!
Credentials
Background Check

Ben Guttman

FAQs

  • What is your typical process for working with a new customer?

    After making first contact I request: 1. Best contact number & address 2. Customer availability 3. Schedule assessment to accommodate customer and our availability

  • What types of customers have you worked with?

    Residential and commercial

  • What questions should customers think through before talking to professionals about their project?

    How old is unit? What is the manufacturer? What type of HVAC system is it? When was the last time it was serviced? Describe any work done last time it was serviced..? Describe the exact problem (if any) you're having..

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