Sorry this pro can’t do your job, but we know other pros who can. Check them out
About
We provide Sales, Service, installation and Maintenance for the following:
- HVAC
- Central Air Conditioning & Heating
- Mini Splits/Ductless
- Thermostats
- Furnaces
- Water heaters
- Water Boilers
- Oven and Stove Tops
Our number one priority is a satisfied customer. We enjoy when our distressed clients smile at the end of our given projects.
Overview
Hired 122 times
Background checked
7 employees
9 years in business
Business hours
Sun10:00 am - 3:00 pmMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Stripe, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2021
2019
2018
2017
Services offered
Duct and vent type
Heating
Dryer
Exhaust
Other
Building height
Single-level
Two-story
Three-story
High-rise
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.7
123 reviews
5
85%
4
7%
3
2%
2
3%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Abe m.
May 21, 2021
•
Hired on Thumbtack
Wow. WOW. I don't know that other words help.
Just wow.
For 2yr I complained my central air wasn't strong enough. I had different techs check all saying something nelse. Never fixing.
Ben came 20min after I spoke with him.
1hr later, my Freon was refilled (yup, was leaking!!) And another faulty mechanism was fixed too.
He was honest and clear about costs and potential issues.
I will have air this weekend thanks to him.
You MUST hire Ben.
Details: Repair • Only warm air is blowing from the vents • Attic • Outside • House
Central Air Conditioning Repair or Maintenance
Sam K.
Jun 11, 2015
•
Hired on Thumbtack
Ben was absolutely outstanding. Came when he said he would. Fixed the issue at hand. Even gave me a decent price break. I would highly recommend him
Central Air Conditioning Repair or Maintenance
Moyra M.
Mar 5, 2026
•
From Google
Ben was brilliant! I struggled to find an HVAC company who was trustworthy and responsive and Ben was both over the holidays when I had no heat. I would highly recommend him
Brownstone Heating & Air Conditioning LLC's reply
Hi, Moyra. Thanks for taking the time to share your positive experience. We truly appreciate it!
Jonathan B.
Feb 23, 2026
•
From Google
I called Brownstone Heating for a second opinion after my heat stopped working during deep freeze temperatures. The first repair company wanted to charge a high price to dismantle and clean my entire existing 17-year old HVAC system (and more than double that amount to replace the whole system with new equipment). Ben came and though he agreed with the source of the problem, he offered a much better option-- for the same price, he installed a brand new furnace and motor, cleaned the other components that did not need to be repaired or replaced, and got my heat back up and running in one day. He was prompt, honest, reliable and communicative.
Brownstone Heating & Air Conditioning LLC's reply
Hi, Jonathan. We are thrilled to learn that you had a positive experience with us!
Sascha F.
Feb 13, 2026
•
From Google
Brownstone Heating & AC & Ben were great! We had some (overdue) maintenance needs, a unit that had stopped working, and a potential leak issue. Ben was very thorough, checked each unit, cleaned filters, and also checked the status of each of the outside units (despite the unpleasant temperatures). He also texted to let us know he was running late, which I always appreciate. Highly recommend!
Brownstone Heating & Air Conditioning LLC's reply
Hi, Sascha. Thank you so much for leaving us a stellar review!
Credentials
Background Check
Ben Guttman
FAQs
What is your typical process for working with a new customer?
After making first contact I request:
1. Best contact number & address
2. Customer availability
3. Schedule assessment to accommodate customer and our availability
What types of customers have you worked with?
Residential and commercial
What questions should customers think through before talking to professionals about their project?
How old is unit?
What is the manufacturer?
What type of HVAC system is it?
When was the last time it was serviced?
Describe any work done last time it was serviced..?
Describe the exact problem (if any) you're having..
