FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the scope of work required. We provide upfront estimates with no hidden fees. A minimum service fee may apply depending on location and duration. We offer discounts for seniors, veterans, and repeat clients. Ask us about seasonal promotions or bundled service savings.
- What is your typical process for working with a new customer?
We begin with a brief consultation by text, phone, email, or in person to understand your needs, budget, and timeline. Next, we schedule a site visit or collect the necessary information to provide an accurate estimate. Once the estimate is approved, we confirm scheduling and assign the appropriate technician or inspector. Throughout the project, we keep you informed and available for any questions. After the work is completed, we follow up to ensure your satisfaction.
- What education and/or training do you have that relates to your work?
Our technicians are thoroughly trained and bring years of hands-on experience in home repairs, maintenance, and remodeling. We also provide ongoing training to ensure our team stays current with the latest tools, building codes, and best practices. This combination of formal training and real-world expertise allows us to deliver reliable, high-quality work on every project.