FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive and transparent pricing, with no hidden fees. As part of our commitment to excellence, we provide a special introductory discount for first-time customers on our deep cleaning services. Additionally, we frequently run seasonal promotions and offer discounted rates for recurring cleaning plans. Feel free to reach out directly for detailed pricing tailored specifically to your home's needs!
- What is your typical process for working with a new customer?
Our typical process for working with a new customer at Detailers Pro starts with an initial consultation to fully understand your specific cleaning needs and preferences. As part of our company policy to ensure the highest standards of cleanliness, we always begin with a comprehensive deep cleaning on our first visit, which includes detailed attention to areas such as inside cabinets, ovens, microwaves, walls, baseboards, refrigerators, and even lighting fixtures. After this first thorough service, we discuss tailored maintenance plans designed to keep your home consistently immaculate. We maintain clear and open communication throughout the process, ensuring your satisfaction every step of the way!
- What education and/or training do you have that relates to your work?
Our team at Detailers Pro has over 18 years of professional experience in residential and commercial cleaning. Each member undergoes comprehensive in-house training programs focused on advanced cleaning techniques, specialized equipment usage, safety protocols, and meticulous attention to detail. Additionally, our senior staff regularly conducts quality control assessments to ensure every service meets our high standards. Our commitment to continuous training and education allows us to consistently deliver top-quality cleaning services that exceed our customers' expectations.