FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At our cleaning business, we set our pricing a bit higher compared to other cleaning services. However, this is because we are committed to providing a deep and thorough clean for every session. With every job, we assign a team of three or more workers to ensure the work is completed quickly and efficiently, allowing you to get back to your day without any delay. We believe that the quality and attention to detail we bring to each cleaning session make our pricing worth it. Your satisfaction and the cleanliness of your space are our top priorities.
- What is your typical process for working with a new customer?
We start by having an initial conversation with the customer, either through a phone call, email, or an in-person meeting. During this consultation, we listen to their cleaning needs, preferences, and any specific instructions they might have. From there we try to come up with a custom cleaning plan.
- What questions should customers think through before talking to professionals about their project?
What are my specific cleaning needs? Determine the areas and specific tasks you would like the cleaning service to focus on, such as general cleaning, deep cleaning, or specialized cleaning services.