Cool Hand Movers

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About

The fastest way to receive a flat-rate estimate is to visit us at coolhandmovers.com/estimate. Since 2010, Cool Hand Movers has provided friendly and professional moving & delivery services to New Yorkers throughout the five boroughs. There is no such thing as a stress-free move. But we can handle the heavy-lifting, the traffic jams, and even your packing so that you can focus on other things. We love what we do, and this is reflected in our attitude on the job and the quality of our service. We think delivering quality services is the key to being the best moving company in New York. Almost all of our clientele are either referred from past customers or are repeat customers themselves. There are a few essentials that you just have to get right - showing up on time, taking the time to wrap and protect delicate items, being friendly on the job, being communicative, and charging reasonable rates. These are the basics that separate an exceptionally good moving experience from an exceptionally lousy one. Our aim is simple - to take a stressful and complicated event in a person's life and make it less stressful and less complicated. Delivering a quality moving experience has to do with how you treat the customer's belongings and property, and how you treat the customers themselves. Visit coolhandmovers.com/estimate for a free, custom estimate. Matt Founder of Cool Hand Movers

Overview

Hired 11 times

Background checked

15 employees

16 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash and Credit card.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2019

Services offered

Type of furniture

Sofa

Armchair / recliner

Loveseat

Dining table

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

20 reviews

100%

Read reviews that mention:

Czarina C.

May 15, 2019

•

Hired on Thumbtack

Initial thoughts: I contacted Cool Hand Movers simply because their branding was great. As a designer, I can appreciate how a company finds a niche in a market with not only how they conduct their business, but how their business looks to the world. Yes, they didn’t have as many reviews as other companies on Thumbtack (only five 5-star stellar reviews). But presentation is everything when you want to promote to the world how professional you are. Our needs: We are a couple moving two apartments into one apartment. One apartment was a 4th floor walk up, the other – on the ground floor. We did not want to lift a finger and wanted to only co-ordinate where everything was placed. We wanted an early 7am start with 3 movers as we were moving 2 apartments that day. The quote: We love this system of a flat-rate price for the entire move. Provide an accurate itinerary and you will receive an accurate quote. Simple as that. We had additional boxes than originally quoted, but the revised quote was still a few hundred dollars below the competitor’s flat-rate price. They understood our request for an early start but to compensate for starting later, they were able to provide an additional mover at no extra cost. The move: We moved on a Sunday with heavy rain the entire day. All four guys were on time, prompt, courteous, and just overall friendly. They worked so efficiently, we were astounded at how quickly they were able to clear the entry and the kitchen boxes within the first 30minutes. They considered the rain, and planned to get all the items downstairs in the foyer first, and then load the truck to save them running up and down four flights the entire day. They were done at the first apartment by 10:30am, with minimal drink and bathroom breaks. So we knew the second apartment would be a breeze for them as it was on the ground floor with a ramp, and there weren’t as many items. They loaded the truck and moved out of the second apartment by 12pm. Our new apartment was on a main street in Brooklyn but they had no issues with parking the truck safely and efficiently. They took extra care of the fragile items and they asked us each time they brought an item into the new apartment, where it would go. They also assembled one of our bedframes and rearranged our furniture with care that took the hassle out of us doing it later on. They were able to move out 2 apartments by 1:30pm. Final comments: I would hire these guys if we had the strength to move again. The team at Cool Hand Movers have done well to position themselves as just that – cool hand movers. Their confidence and expertise in how they work and move your stuff around has alleviated any added stress we had with our move. We had enough energy that same day to unpack our boxes and enjoy the rest of our weekend. These guys know transparency, and at the end of the day we got more than what we paid for. Thanks Cool Hand Movers.

Details: 1 bedroom home • Apartment • Less than 5 miles • 11 - 20 boxes • Load via stairs • Unload via stairs

Cool Hand Movers's reply

Czarina, we are so grateful that you took the time to write this incredibly thoughtful review. We looking forward to getting you moved sometime in the future! Best, Matt & the Cool Hand team

Local Moving (under 50 miles)

Phyllis L.

Jun 1, 2019

•

Hired on Thumbtack

It was a relatively small job moving my daughter’s bedroom from one NYC apt to another. The movers were polite and efficient and got the move done quickly. They took great care wrapping every piece of furniture. It was clear that they had the experience to do the job and treated this move with the same care they would have got a big move.

Details: Just a few things • Condo • 5 - 10 miles • Furniture assembly and disassembly • 11 - 20 boxes • Load via passenger elevator • Unload via passenger elevator

Cool Hand Movers's reply

It's worth noting that having an exceptionally gracious customer makes doing a great job easy. Thanks for the kind words, Phyllis. - Matt & the Cool Hand team

Local Moving (under 50 miles)

David C.

Dec 6, 2018

•

Hired on Thumbtack

Details: Just a few things • One-story house • 31 - 50 miles • No boxes • Yes, the mover will move items up/down stairs • No, the mover has access to a passenger elevator

Local Moving (under 50 miles)

Lucy D.

Aug 20, 2019

•

Hired on Thumbtack

Cool Hand Movers were great to work with, were fine with our 4th floor walkup and were super understanding with us rescheduling. Very efficient and affordable, thanks so much for your help!

Details: Studio • Less than 5 miles • Load via stairs • Unload flat; no stairs or elevator

Cool Hand Movers's reply

H, Lucy, thanks for being a wonderful client!

Local Moving (under 50 miles)

Eve M.

Nov 30, 2011

•

Hired on Thumbtack

One word: amazing. How often do you hear that about a moving experience?!?!? These guys are the best - very professional, extremely efficient, careful and thoughtful. Thanks for everything Matt + Cool Hand crew!!

Credentials

Background Check

Matt Graber

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
During the estimate process, our goal is to gather as much information as possible in order to provide an accurate, flat rate estimate. Pricing reflects the volume of your items, conditions at both locations, and the materials we'll need to perform your service quickly and safely.
What is your typical process for working with a new customer?
We don't see customers as leads. We want to be your go-to, neighborhood company for moving, delivery, and rubbish removal; the team you recommend to friends and family when they're in need of helping hands.
How did you get started doing this type of work?
Matt Graber established Cool Hand Movers in 2010. The recession was in full swing, the job market was not ideal but with a bootstrap budget and a lot of determination, Matt built a strong client network based on quality work and trust. Cool Hand Movers has grown to a full-service moving company, with trucks on the road all over NYC. But the company has never sacrificed quality or professionalism just to book more jobs. You can read more about Cool Hand Movers and founder Matt Graber in the Bklyner piece "Moving Can Be Moving"

Cool Hand Movers

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