FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
*We are charged for every inquiry through the Thumbtack App. *For Questions & Not READY to book, please email or text us directly on our website. *Please provide Photos/Videos with as much detail as possible for all projects and to allocate the appropriate amount of time and staff for you. NOTE: Fees listed on the app are base prices. Please discuss your specific project for a custom quote.
- What is your typical process for working with a new customer?
We review the photos & videos submitted. We provide a quote after speaking with the customer.
- What questions should customers think through before talking to professionals about their project?
For Organization: What is my budget for this project? When do I want to get started? What is the size of my area? What is the level of organization needed (little, moderate, or heavy)? For All Other Projects: What service(s) do I need? When do I want to get started? What is my budget for this project?