If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
SO UNIQUE Concierge is committed to providing compassionate and holistic decluttering, organizing, downsizing, move coordination, and concierge services to meet the needs of busy professionals, older adults, and their loved ones. Culling through clutter and/or a lifetime of belongings can be emotionally and physically demanding for anyone, especially busy professionals and older adults. Also, we assist you with getting your time back with our concierge service. We have more than 15 years of combined experience working with busy professionals, older adults, etc. Whether you are relocating, decluttering your current home, delegating your to do list, SO UNIQUE Concierge LLC is here to make it easy for you and your family.
Feel free to visit our sister page on Thumbtack: SO UNIQUE Concierge LLC (Baltimore, MD)
Overview
Current Top Pro
Hired 2 times
Serves Brooklyn, NY
Background checked
10 employees
7 years in business
Business hours
SunClosedMon9:00 am - 7:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, PayPal, Stripe, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
Services offered
Type of home organizing service
Areas needing organization
Closets
Bedrooms
Kitchen
In-home office
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and punctuality.
Exceptional 5.0
16 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Ada G.
Feb 2, 2021
•
From Google
Sulena was AMAZING! I cannot thank her enough for help in organizing my home office, kitchen & closets. She was able to come up with creative solutions that I could not envision and they now work beautifully in my home.A. Garbutt
SO UNIQUE Concierge LLC (Brooklyn)'s reply
Thanks so very much for your 5 Star Review Ms. Garbutt. It was absolutely a pleasure working with you. We love helping to transform spaces with our de-clutter and organizing services.
JiaYao L.
Feb 2, 2024
I recently worked with Sulena and her team to declutter and organize my closet in the master bedroom, and I couldn't be happier with the outcome. Sulena and her team were incredibly efficient and great communicators, making the entire process smooth and stress-free.
From the moment they arrived, Sulena and her team demonstrated a keen eye for detail and a methodical approach to tackling clutter. They listened attentively to my preferences and concerns, ensuring that the final outcome aligned perfectly with my vision.
What truly sets Sulena and her team apart is their commitment to empowering their clients with sustainable organization methods. Not only did they transform my chaotic closet into a streamlined space, but they also equipped me with valuable tips and advice to maintain its organization in the long term.
Thanks to Sulena and her team's expertise, I now feel more confident in managing my closet and keeping it clutter-free. I highly recommend their services to anyone seeking professional, efficient, and personable organizers.
SO UNIQUE Concierge LLC (Brooklyn)'s reply
Thanks greatly JiaYao for providing this wonderful review of your experience with the SU Team. We were delighted to work with you to get your spaces organized and establish systems that will benefit you for years to come.
stephen W.
Feb 16, 2021
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From Google
When I decided to have my Mother move in with me from North Carolina to Maryland because of her medical challenges, I knew that I would need to get my home ready to accommodate her. I contacted Sulena and she came out and did a thorough assessment of my home.She provided the best recommendations to retro fit my home so that all areas would be accessible for my Mom.Sulena is very professional, enthusiastic , compassionate and truly has an effervescent personality. It has given me great joy to see my Mother navigate my home independently.Kudos to Sulena and her great team for making this all possible.Super Thanks!!S. Whitaker
SO UNIQUE Concierge LLC (Brooklyn)'s reply
Thanks greatly Stephen for allowing me, and the SO UNIQUE team to be apart of this journey to make your mom comfortable in her new environment. Thanks bunches for your review. Sending nuggets of love to you & your mum.
Rikki S.
May 22, 2021
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From Google
SoUnique has offered loving and compassionate support to my mother. Sulena has helped organize her closets and home. She also takes mom to medical appointments.I highly recommend SoUnique.
SO UNIQUE Concierge LLC (Brooklyn)'s reply
Thanks a TRILLION Rikki for your warm words and this wonderful testimonial. Mrs. Vicki is an ABSOLUTE gem to work with. It has truly been an honor to assist her. Plus, we have lots of fun together.
EGIF 2.
Apr 26, 2023
•
From Google
SOUlutions by Sue were exceptional in advising /assisting my dad to downsize from the large family home he had lived in for more than 40 years. Sulena and her staff were incredibly supportive throughout the entire process, from sorting through his belongings collected over the years, and working him through the emotional attachments he had towards some items through the minimalization process, including packing and moving out. They helped him determine which belongings were essential to keep and which ones were no longer necessary and through loving understanding explained how those items could be beneficial and repurposed for use by someone else. Sulena shared information about several creditable charities that could repurpose the no longer needed items to needy individuals and families. The SOUlutions team allowed him to select the charities of his interest and assisted in scheduling the pick-ups/ collections. In addition, Sulenas expertise as a Collectibles Advisor was noteworthy, with suggestions on how and where to sell items of high-end value which created financial gains to assist in his transitioning to a less cluttered lifestyle and his retirement investments. Her attention to detail and organizational skills made the whole process smooth, seamless, and less stressful than we anticipated. When it was all completed; my father, felt a sense of relief, satisfaction, and no remorse, confident he had all the essentials that really mattered for his new lifestyle. I highly recommend SOUlutions by Sue to anyone looking to downsize; their services are truly professional, impeccable, and invaluable.
SO UNIQUE Concierge LLC (Brooklyn)'s reply
It was such a pleasure working with your dad and helping him go through all of his items and embrace the new chapter of his life. He has been a true gem and pleasure to work with.
Credentials
Background Check
Sulena Long
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer an hourly fee for all jobs. How long a job takes will depend on the individual circumstances of each job. We have a 4 hour minimum for ALL jobs.
1 organizer is $125/hr
2 organizers $250/hr
We offer packages at a discounted rate. If you would like an organizer to shop for products, this will be billed at the hourly rate of $100/hr. If you would prefer, we can happily give you a product list to have ready before we arrive (or use whatever products you have on hand or prefer to use!)
Note: There is a $125 cancellation fee if the appointment is canceled in less than 48 hours.
What is your typical process for working with a new customer?
We will have a conversation with the customer to get an idea of their goals and expectations prior to accepting the job. Upon acceptance, we communicate clearly a plan of action. Maintaining open communication throughout the organizing process while working with a customer, will ensure the job is done to his or her satisfaction.
What education and/or training do you have that relates to your work?
Several years of interior design, project coordination, self-study, and on-the-job training. Also, I am a Certified Aging In Place Specialist (CAPS).
