FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is transparent and discussed upfront 🙂 🧾 Diagnostic visit: $99 (credited toward the repair if you proceed ✅) 🔧 Repair cost depends on the issue, appliance type, and parts needed 📦 Parts are additional and quoted before ordering/installing 🙅♂️ No work is done without your approval 🚫 No hidden fees or surprise charges
- What is your typical process for working with a new customer?
My process is simple and stress-free 🙌 💬 Quick questions: brand/model + symptoms 🔍 On-site diagnostics to find the real cause 🧠 Clear explanation + repair options 📦 If parts are needed: I quote part price + availability + timeline before ordering 💵 Upfront estimate (labor + parts) before any work 🔁 Return visit after parts arrive to complete the repair ✅ Final testing to confirm everything works properly
- What education and/or training do you have that relates to your work?
I have a strong technical, hands-on background in appliance diagnostics and repair 🔧. 📘 I use service manuals, wiring diagrams, and proper troubleshooting methods ⚡ I focus on safe electrical/mechanical practices 🔁 I keep learning as modern appliances evolve (controls, sensors, electronics)