FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is transparent and competitive. I offer bundle discounts when you book more than one item (for example: couch + mattress or carpet). There are no hidden fees—what I quote is what you pay. I also run limited-time discounts for repeat customers and referrals, so be sure to ask!
- What is your typical process for working with a new customer?
First, I ask for photos or a quick description of what needs cleaning. Then I provide a quote, explain the process, and schedule a time that works best. When I arrive, I inspect the items, pre-treat any stains, and clean using safe, effective methods. I always make sure the customer is fully satisfied before leaving.
- What education and/or training do you have that relates to your work?
I’ve completed hands-on training in upholstery and carpet cleaning, including stain treatment and allergen removal. I’ve also studied eco-friendly cleaning techniques and product safety to make sure everything I use is safe for your home and family.