Buffalo Environmental & Construction Group
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Steve spent quite a bit of time answering all my question over the phone. His tech was on time, polite and did everything that was expected. Asbestos test results came back when they said they would. Can't really ask for much more.Dec 28, 2016Verified
I made contact via your website requesting free testing and I assume a proposal. It asked me to set up an appointment day and time which I did. So far I haven't had any contact whatsoever and the appointment I thought I had made has come and gone.Sep 9, 2016VerifiedBuffalo Environmental & Construction Group's reply
Don, We appreciate your feedback and review of using our thumbtack account. I have reached out to Thumbtack directly about how you could make an appointment without confirmation or speaking with us directly. Thumbtack replied stating it is a new feature they went live with and sent out an email to their professionals explaining about the new feature. I have been a member of thumbtack for over 2 years and was not aware of this new feature. We take ultimate pride in keeping in contact with our clients and confirmation of all appointments, that's why I was surprised when I saw this review. I don't believe this is a reflection at all on how we do business and is merely an implication of Thumbtack's new feature with appointment scheduling. I hope you understand this situation and it does not effect us doing business together. Thumbtack has promised me that they would reach out to you as well to explain the situation. We do appreciate your feedback and hope you will consider the opportunity to work with us. Thank you!
Pest Control Services
Dont know yet final outcome of service since weather has been wet and rainy so we dont yet know if repellent will be effective.May 30, 2019Verified
Pest Control Services
Eric and Matt answered all my questions and took care of my pest problem promptly.May 22, 2018Verified
Great Work, Great communication. definitely recommend!Feb 21, 2018Verified
License Type: Pesticide Business (NY)
License Type: Pesticide Applicator (NY)
- What should the customer know about your pricing (e.g., discounts, fees)?We try to keep our pricing simple and easy to understand for our clients, we can break out or give options any way you wish so you feel comfortable with our pricing.
- What is your typical process for working with a new customer?We offer free, no obligation inspections to help assess the situation and give an honest, fair evaluation of their situation. We simply treat every customer's property the same exact we would if we lived or worked there, it's that simple.
- What education and/or training do you have that relates to your work?We are local, state, and federally certified contractors, with over 20 different certifications we hold a masters in environmental and construction work, check out our website to see them all!