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First Tier Property Management

Top Pro

$180/service call

(waived if hired)


Fixture type

Online now


Thumbtack Guarantee

If you hire this pro, you’re covered by a money-back guarantee. Learn more

If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
At First Tier, our clients come first. We believe every property deserves attentive care, clear communication, and solutions tailored to its unique needs. By listening closely, responding promptly, and acting with integrity, we ensure our clients feel supported and confident in every decision. Our goal is simple: to protect your investment, enhance its value, and provide peace of mind through reliable, client-focused management.
Overview

Current Top Pro

Hired 60 times

Serves Buffalo, NY

Background checked

4 employees

15 years in business

Business hours

Sun10:00 am - 3:00 pmMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Google Pay, PayPal, Venmo, and Zelle.

Services offered

Fixture type

Outlets

Wiring

Lights

Circuit breaker panels or fuse boxes

Ceiling height

Under 8 feet

8 - 10 feet

10 - 14 feet

Over 14 feet

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

29 reviews

5

97%

4

0%

3

0%

2

0%

1

3%

Read reviews that mention:


pro avatar
Julie P.

Feb 26, 2026

Hired on Thumbtack

I had light fixtures, switches, a door knob and deadbolt replaced. I am happy with the skilled work, but it is also important to me that they are respectful and good about communicating and corresponding in a timely manner. I will definitely call upon First Tier again for future jobs.

Details: 2 - 5 hours (A few different projects) • Repairs • Installation • Kitchen • Living room • Bedroom • Electrical • Lighting • Home

Handyman
pro avatar
Ryan G.

Feb 10, 2026

Hired on Thumbtack

They came and fixed a few things around the house! Took care of my to do list in a short time and did honest work. I will be reaching out again in the spring for more projects!

Details: 2 - 5 hours (A few different projects) • Repairs • Maintenance • Installation • Kitchen • Basement • Deck or porch • Lighting • Plumbing • Electrical • Gutters • Home

Handyman
pro avatar
Christopher S.

Jan 31, 2026

Hired on Thumbtack

Very understanding of the issue my elderly mother in law was having. Offered to go above and beyond to make sure the issue was fixed.

Details: Less than 2 hours (Simple tasks) • Home

Handyman
pro avatar
Nick S.

2 weeks ago

Hired on Thumbtack

Rob is great to work with. Fixed the outlet and water heater promptly. Friendly and pleasant. Our dog thinks that Rob is the greatest.

Details: Less than 2 hours (Simple tasks) • Repairs • Living room • Electrical • Home

Handyman
pro avatar
Joseph L.

Feb 4, 2026

Hired on Thumbtack

Ethan did some work for us last week. We had some issues with ice dams in our gutters and it was gonna get worse because of all the snow on the roof. He came by and used our roof rake to pull mountains of snow down and reduce the wrist that we were having and it’s worked out really well. He was super communicative, professional, and willing to go above and beyond. Interesting story, while he was working, the power went out to the house and my tenants came out and asked if he did something to cause it. It turned out that there was a street wide power outage and it had nothing to do with the work they were doing. However, I really appreciated that he called me right away to tell me that it happened Where others I feel may have just not let me know about it. Again, it turned out that it was nothing he was doing. It was just a coincidence in the timing, but he was willing to stand up and take some responsibility, even though it had nothing to do with With him. So in summary, the quality work was great. Communication was great professionalism top-notch. Would highly recommend anybody for any project he’s willing to do. I’m sure I’ll be reaching out to him again shortly. We own the home and have tenants living there and since I live in Chicago, it’s hard for me to get back sometimes.

Details: Less than 2 hours (Simple tasks) • Home

Handyman
Credentials
Background Check

Robert Scruggs

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We bill at $60 per hour with a 2 hour minimum. Discounts are available for multi day projects.

  • Describe a recent project you are fond of. How long did it take?

    We spent a day getting a young couple setup in their new home. Light fixtures installed, Drapes hung, Shower heads changed, TVs Mounted and programmed, painted a bathroom, build furniture and few more odds and ends. They were so greatful that we powered through their to do list and the home was ready to be lived in.

  • What advice would you give a customer looking to hire a provider in your area of work?

    You are the artist, We are the paint brush and your home is the canvas. Let us know exactly what you hope for the finished project and we will work towards achieving your dreams.

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