FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
What Customers Should Know About Our Pricing Transparency: Our pricing is upfront — there are no hidden fees or surprise charges. You’ll always know what you’re paying for before committing. Value-Based: Prices reflect the quality, expertise, and care that go into our products/services. We focus on delivering long-term value rather than the lowest price. Flexibility: We offer different packages or tiers so you can choose what fits your needs and budget best. Customization (if applicable): Some prices may vary depending on specific requirements, such as project scope, materials, or add-ons. Discounts & Offers: We occasionally provide seasonal promotions, loyalty discounts, or bundle deals — ask us if any apply right now. Payment Terms: We accept multiple payment methods and can discuss installment or subscription options if needed.
- What is your typical process for working with a new customer?
Our Process for Working with New Customers Initial Consultation We start with a friendly conversation to understand your goals, needs, and expectations. This helps us make sure we’re a good fit and gives us a clear direction. Proposal & Pricing Based on our discussion, we provide a detailed proposal outlining the scope of work, timeline, and transparent pricing — so you know exactly what to expect. Agreement & Onboarding Once you’re ready to move forward, we finalize the agreement and guide you through our simple onboarding process. This may include gathering key information, files, or preferences. Project Execution / Service Delivery We get to work! Throughout the process, we maintain open communication and provide updates to ensure everything is on track. Review & Feedback When the work is complete, we review the results together and make any necessary adjustments. Your satisfaction is our top priority. Ongoing Support / Follow-Up Even after completion, we’re here to support you — whether it’s maintenance, future projects, or additional services.
- What education and/or training do you have that relates to your work?
A high school diploma or GED,OSHA standards