FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is designed to be transparent and flexible. We offer tiered packages to fit a variety of budgets, with clear inclusions and no hidden fees. A retainer is required to secure your date, and the remaining balance is due prior to your event. Discounts may be available for weekday events or multi-day bookings.
- What is your typical process for working with a new customer?
We start with a quick discovery call or message to understand your event needs and vision. Once we've confirmed availability, you'll choose a package and we'll send over a contract and invoice. After your date is locked in, we'll customize your booth experience and stay in touch leading up to the event to ensure everything runs smoothly.
- What education and/or training do you have that relates to your work?
Our team brings professional experience in event planning, customer service, and digital media. We've also trained directly with our photo booth software and hardware providers to ensure every setup is seamless and high quality. We stay up to date with the latest trends and tech to offer a top-tier experience.