FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer fair, competitive pricing based on the equipment, rental period, project requirements, and job location. We provide a clear, free quote before work begins, and any additional costs—such as materials, delivery, pickup, or special handling—are discussed upfront. Discounts may be available for extended rentals, repeat customers, or multiple-item rentals. Contact us to receive a quote tailored to your needs.
- What is your typical process for working with a new customer?
We begin by discussing your project, timeline, and equipment needs. We then recommend the right tools or services and provide a clear, free quote. Once everything is approved, we schedule a convenient rental, delivery, or service time. Our team stays available to answer questions and provide personal support throughout the process.
- What education and/or training do you have that relates to your work?
Our knowledge comes from years of hands-on construction experience and four years of operating our tool and equipment rental business. Through practical experience with demolition, remodeling, repairs, junk removal, and general handyman projects, we’ve developed a strong understanding of proper equipment selection, operation, and job-site safety.