Pellescom Computer Solutions-Top Pro ⭐

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Introduction

Hello Friend. Before proceeding, please ensure remote support is suitable for your needs. I primarily provide remote support as a core part of my daily work. If you prefer on-site support, please consider using a provider specializing in on-site services instead of my services. My on-site support is limited to locations within a 10-mile radius of zip code 11367, NY. Hello. My name is Rami Pelles, and I am a professional computer consultant with over 35 years of experience. I specialize in providing expert technical solutions tailored to your needs, budget, and input, whether you’re dealing with software or hardware issues. I aim to alleviate my customers' stress and headaches by providing high-quality, reliable service. For remote support, I can effectively resolve various technical issues by securely logging into your device over the Internet. Here are some of the services I offer remotely: Windows/Mac OS (only) Installation and Support Data Backup and Email Troubleshooting Virus Removal, PC Performance Optimization, Malware Removal Sound, Webcam, and Printer Issues - Software Issues Wi-Fi and Internet Troubleshooting - Software Issues Key Points to Consider: Remote Support Collaboration: Some tasks require your assistance during the process since I am working remotely. Hardware Limitations: Hardware issues that require physical inspection or repair cannot be resolved remotely. Before proceeding, please ensure remote support is suitable for your needs. Customer Comfort with Remote Work: If you are uncomfortable with remote interaction, I recommend seeking an on-site service provider who better aligns with your preferences. My Success with Remote Services Most of my clients are remote and have been satisfied with my ability to handle hardware and software jobs across the U.S efficiently.. (Feel free to check my reviews for reassurance!) I am committed to delivering personalized service tailored to your specific needs while fostering lasting relationships with my clients. I look forward to assisting you and making your technical challenges stress-free. Best regards, Rami Pelles Pellescom Computer Solutions

Overview

Current Top Pro

Hired 486 times

Background checked

1 employee

24 years in business

Business hours

Sun10:00 am - 10:00 pmMon10:00 am - 10:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, PayPal, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

2022

2021

2020

Projects and media

24 photos

Projects and media

24 photos

Specialties

Computer type

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Computer issue

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

434 reviews

5

100%

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0%

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Read reviews that mention:

Deborah F.

Nov 1, 2024

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Hired on Thumbtack

It has happened to all of us at one time or another. You're busy working on your computer and you accidentally hit the dreaded DELETE key or emptied your trash with valuable files or even worse downloaded a corrupted program!! Stressful, right? Well, don't hesitate to pick up the phone and give Rami Pelles at Pellescom Computer Solutions a call and you will immediately be put at ease. Rami responded to my first call. We discussed my dilemma and started the repair process. Rami is knowledgeable, precise, personable and dedicated to help you get back up and running.

Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Sherry G.

4 weeks ago

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Hired on Thumbtack

Today was my first consult with Rami Pelles with Pellescom Computer Solutions. I’m 78 years old with limited computer know-how. I found Rami on Thumbtack.com after texting three companies on their website. He was the first to write me. I explained I needed a new computer, that I was having trouble with different things, and that Microsoft would not be updating my computer after October. I have to say I’m so glad he got back to me first! Rami is knowledgeable, fast, loves his clients. He took way more time explaining things I couldn’t do or understand, not charging any extra fees. We purchased a refurbished PC for much less than I imagined. He is my go to from now on. He is a Blessing, and a friend. Thank you.

Details: PC • Desktop • Troubleshooting needed to determine issue • Remotely (phone or internet) • My home, venue, etc.

Computer Repair

Curtis A.

Jun 10, 2025

·

Hired on Thumbtack

Details: PC • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet)

Computer Repair

Vincent B.

Jun 4, 2025

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Hired on Thumbtack

I had some problems with a computer game that kept crashing. After searching and finding PC Tech-Pellescom, Rami Pelles helped me investigate the problem, taking into consideration all the possibilities as to what could be causing the problem. He explained the possibilities and what needed to be done to fix them. Through his remote services there was a purchase I needed from Amazon in order to complete a specific operation. Rami pulled up a screen on Amazon and took me right to the page to the specific item I needed. Once that item came in, I had a 2nd session where he walked me through some steps he couldn't control and had to rely on me to move my cursor and click in the correct areas in order to continue. Even though I am not that good with computers, his explanation as to what to do was made clear to me and together he improved my computer with the upgrades it needed. The best part is while waiting for computers to do their thing, with Rami there isn't any awkward silence over the phone. If you enlist the services of Rami Pelles you'll discover he has the interaction people skills to make you feel at ease and make you feel like you are part of a duet to solve whatever computer problems you may have. With his remote service ability and the way he set up my task bar, I now have a dependable "computer guy" contact as someone to go to for any further computer issues I may have. I was glad to meet over the phone and work with Rami to solve my issues, and so will you.

Details: PC • Desktop • Troubleshooting needed to determine issue • Remotely (phone or internet)

Computer Repair

Sharon M.

May 19, 2025

·

Hired on Thumbtack

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Credentials

Background Check

Rami Pelles

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I provide the following options., Hourly rate, Flat rate, project rate.
What is your typical process for working with a new customer?
Consultation, overview, picking solution and starting the job
What education and/or training do you have that relates to your work?
25 years experience

Pellescom Computer Solutions-Top Pro ⭐

FAQs

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