Pellescom - Remote Solutions - Top Rated ⭐️

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Offers remote services

Discounts available

Offers remote services

Discounts available

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Computer issue

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Introduction: Computer Solutions and Repair is my Specialty for 30 years. I will get the job done and give you the best solution, work, on the budget, and build a supportive relationship with you. I work on location and REMOTELY with ease. COVID-19 No problem, Remote jobs are my regular daily jobs. Drop-Off, pick-up, and delivery service is available in my service area 30 miles from Zip 11367 Please read below for jobs that I can perform remotely. Hello, my name is Rami Pelles, and I am a professional dedicated computer consultant with over 30 years of experience in the computer field. I will overview your tech issue and provide you solutions based on your input, diagnosis, need, and budget. (I ease my customers from the stress and headaches). Providing personal service to make customers satisfied and to build relationships to serve them when they need service. Also, I offer remote support for existing clients. I do work remotely and all I need is to be able to log in to your device via the internet. Please read below the services I can provide remotely. 1. Memory Replacement, Upgrades 2. Hard Drive Replacement and Upgrades, Fast SSD HD 3. Windows / Mac OS Installation and Support ONLY! 4. Data Backup, Mail Issues 5. Virus Removal, Slow PC, Malware Removal 5. Sound Problems, Webcam Issues, 6. Wi-Fi Internet Issue, Slow Internet 7. Printer Setup, Connections, Sharing Please Note: I will need to work with the client to do some tasks as my support is done remotely outside of my 30 miles radius. Customers that do not feel comfortable interacting in the repair should not choose my remote service. Most of my clients are remote clients I have had lots of success with REMOTE hardware and software jobs all over the US and I have lots of happy and satisfied customers. (Please read my reviews) Looking forward to working with you and providing you quality, personal, and superb service.

Overview

Current Top Pro

Hired 379 times

Background checked

1 employee

21 years in business

Payment methods

Apple Pay, Cash, PayPal, Venmo, Zelle

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

All year

Current Top Pro

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

22 photos

Workstation Setup
Computer Repair
If you are hesitant to find a pro to work on your
Was very warm and kind in the way he setup a new c

Specialties

Computer type

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Computer issue

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

345 reviews

5

100%

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Read reviews that mention:

Lynda J.

Nov 8, 2021

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Hired on Thumbtack

Pellescom - Remote Solutions - is very quick, responsive, and efficient. Pellescom works on a professional, but also an individual level to help understand the problem and get it fixed quickly. I will use him again if I have computer issues and I highly recommend using him for IT help and repair.

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Earle W.

Aug 5, 2021

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Hired on Thumbtack

My current computer is a Mac Mini (late 2012). I use Mac computers to accomplish work, not become a programmer. As a result, I have neither had to nor desired to delve deeply into the inner workings. My internal disk drive (rotary) finally gave it up. I don't like to buy anything new if what I have can be repaired. Somehow, I came across Rami's name and it sounded like he was the ideal person to guide me through the steps to be up and running again as soon as possible. We had a number of problems to overcome, but Rami's knowledge and persistence overcame all of them. I'm not only up again, but running twice as fast as I was before! I recommend using Rami, without reservation, in solving your computer problems whatever they may be. Plus, it's fun working with him!

Details: Mac (Apple) • Desktop • Troubleshooting needed to determine issue • Remotely (phone or internet)

Pellescom - Remote Solutions - Top Rated ⭐️'s reply

Thank you Earle for a great time working together in your system and getting you the solution you needed. I appreciate the electrical knowledge you gave me. Please contact me anytime for assitance. I would love to hear from you. Take care.

Computer Repair

Vito B.

Apr 22, 2021

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Hired on Thumbtack

My HP laptop suffered a hard drive failure and I could not boot-up the computer. After spending many hours online trying to wade through DIY type info., I thought I was at the point where I needed to buy a new laptop. I decided to look online for some service type support as a last measure before I went out and spent $1,000 on a new device. Luckily I saw Rami's profile on Thumbtack and read the client reviews which were very positive. I sent through a contact request on Thumbtack and Rami quickly got back to me and told me to call him. I called him and he immediately picked-up and we discussed my situation and went through a quick diagnosis. My repair required purchasing a new hard-drive which Rami assisted with remotely. After I installed the new hard-drive Rami spent several hours with me remotely configuring and installing new software and optimizing the laptop so that it performed at a high level. Rami was thorough and organized and very specific with his instructions which made the process very efficient and informative. I am 100% satisfied with the service that Rami provided and I would highly recommend him to anyone in need of computer system/hardware support, be it a residential or business situation.

Details: PC • Laptop • System error or blue screen • Remotely (phone or internet)

Pellescom - Remote Solutions - Top Rated ⭐️'s reply

Thank you Vito for the business and review. It was a great pleasure to assist you with a full solution to address the issues with your laptop. Please feel free to call anytime for assistance and welcome to my family of clients.

Computer Repair

Kenny M.

4 weeks ago

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Hired on Thumbtack

Extremely professional, fixed the problem easily. I recommend that you use Pellescom-Remote Solutions for your computer issues.

Details: PC • Desktop • Troubleshooting needed to determine issue • Remotely (phone or internet) • My home, venue, etc. • At the pro’s location

Computer Repair

Katherine S.

3 weeks ago

·

Hired on Thumbtack

Personable and highly professional expertise with creative problem solving! Pellescom contacted me immediately after I requested help. The process of working through my complex computer issue was made easy due to the patience and guidance via remote interaction. I will be a long term customer!

Details: Mac (Apple) • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Pellescom - Remote Solutions - Top Rated ⭐️'s reply

Katherine, it was a great pleasure to assist you and work together. I welcome you to my family of clients.

Computer Repair

Credentials

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Rami Pelles

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I provide the following options., Hourly rate, Flat rate, project rate.
What is your typical process for working with a new customer?
Consultation, overview, picking solution and starting the job
What education and/or training do you have that relates to your work?
25 years experience

Pellescom - Remote Solutions - Top Rated ⭐️

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