Pellescom - Remote Solutions - Top Rated ⭐️
Top Pro
Offers remote services
Discounts available
Offers remote services
Discounts available
$88
starting cost
Select a service
Zip code
Computer issue
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Introduction: Computer Solutions and Repair is my Specialty for over 25 years. I will get the job done and give you the best solution, work, on the budget, and build a supportive relationship with you. I work on location and REMOTELY with ease. COVID-19 No problem, Remote jobs are my regular daily jobs.
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Drop-Off, pick-up, and delivery service is available in my service area 50 miles from Zip 11367
Please read below for jobs that I can perform remotely.
Hello, my name is Rami Pelles, and I am a professional dedicated computer consultant with over 25 years of experience in the computer field. I will overview your tech issue and provide you solutions based on your input, diagnosis, need, and budget. (I ease my customers from the stress and headaches).
Providing personal service with the goal to make customers satisfied and to build relationships to serve them when they need service. Also, I offer remote support for existing clients.
I do work remotely and all I need is to be able to login to your device via the internet. Please read below the services I can provide remotely.
1. Memory Replacement, Upgrades
2. Hard Drive Replacement and Upgrades, Fast SSD HD
3. Windows / Mac OS Installation
4. Data Backup
5. Virus Removal, Slow PC, Malware Removal
5. Sound Problems, WebCam Issues,
6. Wi-Fi Internet Issue, Slow Internet
7. Printer Setup, Connections, Sharing
Please Note: I will need to work with the client to do some tasks as my support is done remotely outside of my 50 miles radius.
Customers that do not feel comfortable interacting in the repair should not choose my remote service. Most of my clients are remote clients
I have lots of success with REMOTE hardware and software jobs all over the US and I have lots of happy and satisfied customers.
(please read my reviews)
Looking forward to providing you quality, personal and superb service.
Overview
Current Top Pro
Hired 173 times
Serves Flushing, NY
Background checked
1 employee
20 years in business
Payment methods
Cash, PayPal, Venmo, Zelle
Currently a top pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Jan - Jun
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Featured Projects
18 photos
Workstation Setup
Computer Repair
Specialties
Computer issue
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Computer type
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Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Exceptional 5.0
163 reviews
5
100%
4
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Read reviews that mention:
Vito B.
Computer Repair
My HP laptop suffered a hard drive failure and I could not boot-up the computer. After spending many hours online trying to wade through DIY type info., I thought I was at the point where I needed to buy a new laptop. I decided to look online for some service type support as a last measure before I went out and spent $1,000 on a new device. Luckily I saw Rami's profile on Thumbtack and read the client reviews which were very positive.
I sent through a contact request on Thumbtack and Rami quickly got back to me and told me to call him. I called him and he immediately picked-up and we discussed my situation and went through a quick diagnosis. My repair required purchasing a new hard-drive which Rami assisted with remotely. After I installed the new hard-drive Rami spent several hours with me remotely configuring and installing new software and optimizing the laptop so that it performed at a high level. Rami was thorough and organized and very specific with his instructions which made the process very efficient and informative.
I am 100% satisfied with the service that Rami provided and I would highly recommend him to anyone in need of computer system/hardware support, be it a residential or business situation.
Pellescom - Remote Solutions - Top Rated ⭐️'s reply
Thank you Vito for the business and review. It was a great pleasure to assist you with a full solution to address the issues with your laptop. Please feel free to call anytime for assistance and welcome to my family of clients.
Apr 23, 2021
·Verified
Dottie C.
Computer Repair
Rami has the TOP KNOWLEDGE for this business in Repairing your computer ! Hands down when you have a problem with your computer, He is the man to call on. He is patient with you on figuring out the best way to tackle the task. Honest to his word with what he tells you, so you can't go wrong with a call to him.
He saved me & my company , fixing my 1994 software to update to today with windows 10. I believe he can do anything you need in solving any problems. Thank you Lord for bringing Rami into my life with his knowledge & time .
Pellescom - Remote Solutions - Top Rated ⭐️'s reply
Thanks Dottie for a great review. Had a good time working with you and getting you the knowledge and the setup you need in your business. I found also a friend. keep in touch... I'm here always for you...
Jul 30, 2020
·Verified
Bill N.
Computer Repair
Did a near me seach for computer repair tech's and noticed Pellescom who I did not know. All the local rates are high and I knew it would take awhile for them to fix my computer with the black screen of death. Gave them a call and was very impressed and found out he is in New York and I am in Utah. Long store short he got my windows 10 software running with a corrupted files on my hard drive and got my 4 year old core i5 running at two times the speed it was running at. Then it dawned on me what he does can be used anywhere as long as you have an internet connection. What he does is cool as far as I'm concerned.
His rates are lower than local shops and he is fast. Try him for yourself.
Pellescom - Remote Solutions - Top Rated ⭐️'s reply
Thanks Bill for a great project. I had a great time helping you in this project and appreciate your feedback and review. Will be always available for you to assist...
Jun 14, 2020
·Verified
Gabrielle B.
Computer Repair
Amazing at working on computers. He definitely knows about computers and the software. He was able to find a solution and get my computer the repairs it needs.
Pellescom - Remote Solutions - Top Rated ⭐️'s reply
Thank you Gabrielle for your review. It was a pleasure and great experience to with with you on your laptop. I'm available anytime for support. Take care...
Jun 11, 2020
·Verified
Mark P.
Computer Repair
I had an issue with my desktop computer. I had somehow corrupted windows 10 and the computer would not boot up. Since being locked down because of the corona virus situation I turned to google to figure out how to repair my system.
I happened upon Thumbtack and Pellescom and decided to send a message...Rami responded several minutes later and asked my to explain my problem...I gave him my phone number and he immediately contacted me. We then started a Skype call and he explained what he believed the issue was and what we needed to do to fix it. I was also adding a new SSD drive for the operating system and was concerned about losing data from the 2TB hardrive...Rami set my mind at ease and we scheduled a time a couple days out to give me time to gather an SSD and SATA cable from Amazon.
I got back with Rami via Skype and he walked me through the entire process. He had visual aids and encouraging words throughout the process. He made suggestions on how to best organize my system and taught me much during our time together. He is a Pro. He is not just the technician that got me up and running again...I would call him my friend!
The absolute BEST customer service I have ever received in my 59 years on this earth!!
I will recommend his services to everyone I know and anyone who has computer issues. I have dealt with others in the past with varying results but never have I had such great personal service.
I am so glad to have met Rami, He made my day and not just because he fixed my computer.
Pellescom - Remote Solutions - Top Rated ⭐️'s reply
Mark my friend, It was a memorable time to work with you on your project and upgrading your computer remotely. You co-operation was smooth and enjoyable. I found a friend as well and will welcome any help and assistance request from you... Thanks Buddy...
May 19, 2020
·Verified
Credentials
Background Check
Rami Pelles
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I provide the following options., Hourly rate, Flat rate, project rate.
- What is your typical process for working with a new customer?
Consultation, overview, picking solution and starting the job
- What education and/or training do you have that relates to your work?
25 years experience