FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The pricing for house cleaning is determined by the size of your home as well as any extras you may need, e.g., cleaning out the refrigerator or the stove, which incur an extra charge. If you need organizing as well as cleaning, I will be happy to provide an estimate when I come by to do the cleaning. In some cases, I may be able to do both the cleaning and organizing on the same day, but if it's a large project, we may need to schedule the organizing for a separate day. At any rate, organizing closets, cabinets, refrigerators, etc. are separate from the house cleaning and incur a separate charge. For customers requiring weekly service, I will gladly provide a 15% discount after the fourth week of service!!
- What is your typical process for working with a new customer?
Typically, I like to look at the entire house first, listen to everything my customer needs done, then strategize about what needs to be done first, e.g., if the customer needs the laundry done, then I’ll start with that so it can all get done before I leave and I have ample time to fold everything neatly, rather than to leave the clothes in the dryer for the customer to fold. Or if the freezer needs to be defrosted, then I won’t mop the kitchen till the end as there’s sure to be some dripping involved.
- What education and/or training do you have that relates to your work?
For the past 20 years, I have been rehabbing houses during my spare time. That sort of work requires a keen sense of logistics and attention to detail. Most of the work involves tons of dust and dirt. Before the actual project is completed, the house will have been deep cleaned at least 25 times! During projects, such as floor sanding, tile grouting, or plastering, dust gets into everything, so even when you think you're done, you're actually not! I will provide the same attention to detail to your home, as I do to my rehab projects. And because I'm accustomed to handling construction cleaning, most houses and apartments seem like a breeze to me! Give me your dirtiest, greasiest jobs, and I will make your home sparkle!