FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide fair, transparent pricing based on the size, complexity, and materials of each project. Every quote is customized — no hidden fees. We offer discounts for larger jobs and returning customers. Site visits and consultations are often included to ensure accurate planning.
- What is your typical process for working with a new customer?
We start with a conversation to understand your goals, space, and timeline. Then we schedule a site visit, discuss materials and design options, and provide a detailed proposal. Once approved, we coordinate permits (if needed) and schedule your installation with regular updates along the way.
- What education and/or training do you have that relates to your work?
Our team brings over 15 years of hands-on construction experience, including formal training in structural engineering, materials handling, and tent/PVC fabrication. We’ve built everything from residential patio enclosures to commercial-grade structures across Europe and the U.S.