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About
Our goal at Metro runner is to provide high-quality, personalized service and satisfaction to all our customers. We provide moving and storage services throughout the New York City area.
Overview
Hired 946 times
Background checked
4 employees
14 years in business
Business hours
Sun8:00 am - 10:00 pmMon8:00 am - 10:00 pm
Payment methods
This pro accepts payments via Credit card.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Type of furniture
Sofa
Armchair / recliner
Loveseat
Dining table
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Good 4.4
471 reviews
5
71%
4
12%
3
6%
2
4%
1
7%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Claudie M.
Sep 3, 2025
•
Hired on Thumbtack
The movers came on time, were diligent, and careful with moving my items, many of which are heavy and fragile. I would hire them again for a future move in a heartbeat.
Details: 2 bedroom home • Movers + truck(s) • 5 - 10 miles • Storage • Load via stairs • Unload via freight elevator
Local Moving (under 50 miles)
Sanabia S.
1 month ago
•
Hired on Thumbtack
This move was one of the worst that I’ve had, and I’ve moved quite a bit. First, they waited till last minute, the day before my move, to tell me that they have to put three guys instead of two guys on the job and proceeded to charge me an extra $150 because the owner, Ibra, said that even though I have a small amount of stuff to move, his two guys are gonna be tired since I live on the top floor. But my thing is, did you not notice that before when I first booked and to charge me accordingly?
The second ding, was when they called me last minute to tell me that they had to charge me an extra $150 to add another hour of service to the job. He told me that there would be arrival time from 9:30 to 10 a.m. but when I first booked, the lady who took my card information and my invoice, did not say that timeframe. She told me 9AM so I told him the day before please do not come between 930 and 10 to be here at 9 o'clock like my invoice says and like the front desk lady told me so Ibra proceeded to say OK no problem between 9 and 930 is fine. So naturally of course the morning of they call me at 9:25 and say we're 10 minutes away?! Which means you did not adhere to what I asked and what my invoice says and stuck with the original timeframe that they wanted, which was 930 to 10. They arrived at 9:45.
The final straw was in the end when I noticed that the two guys were the only ones doing all the heavylifting and going up and down the four flight of steps. The “third” guy that was brought was Ibra and he didn’t do anything! I didn’t see him not once during those three hours of service until the end when he came up to give me the invoice to sign. I was so livid that I asked him why would he charge me an extra $150 for a third guy when he was the third guy and he didn’t do anything? His response was, “I did do a lot. I stood by the truck to make sure that all your stuff was packed correctly and safe. 😒 And plus my suspicions were confirmed even before I confronted Ibra, because even his two workers were complaining to each other that all Ibra does is stand by the truck or sit in the truck and talk to his wife while they bust their a**.
This company is a total washout and scam and I’ll never use them again and I would advise you don’t either.
Details: Studio • Movers + truck(s) • Less than 5 miles • Furniture assembly and disassembly • Packing • Load via stairs • Unload via stairs
Local Moving (under 50 miles)
Sharina W.
Oct 28, 2024
•
Hired on Thumbtack
He was very professional and ensured the care of our furniture. He was able to movefurniture in tight spaces with fail. I would definitely go with this company again.
Details: 11-20 items • Sofa • Armchair / recliner • Loveseat • Bed frame • Side table / lounge table • Dining table • Mirror / painting • Mattress • Within the same building • Stairs to load items • Stairs to unload items
METRORUNNER's reply
Thank you Sharina.
Furniture Moving and Heavy Lifting
Maria P.
Apr 3, 2017
•
Hired on Thumbtack
The men arrived on time. They were a very nice, hard working, honest team. They were very careful with my stuff and there was no breakage of any kind. They packed everything in blankets and tape. I had them move mostly large heavyfurniture. It was a 2 day move with 2 trucks each day and 6 men. They followed my directions for the things I wanted them to take on the truck and what I wanted to take in my car. They worked a 15 hour day the first day. They were able to put everything back together. They did not leave until the job was done. I would use them again.
METRORUNNER's reply
Thank you so much Maria for your feedback. We appreciate it very much.
We look forward to working with you in the future!
Have a great day!!
CCS Moving
Local Moving (under 50 miles)
Ciaran H.
Sep 18, 2018
•
Hired on Thumbtack
Last minute move. I was losing my mind trying I find movers. But these guys saved me a massive headache. They where all very polite and on time. They moved everything I had within the hour! Fast movers and a great price! Thanks a lot guys!
Details: 1 bedroom home • Two-story house • 5 - 10 miles • 1 - 10 boxes • Yes, the mover will move items up/down stairs • Yes, the mover will move items up/down stairs
Local Moving (under 50 miles)
Credentials
Background Check
Ibra Seck
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We are currently offering a special promotion for 2 men, 1 truck for $150 per hour 2 hour minimum plus 1 hour travel time = $450 , 3 men, 1 truck $180 per hour 2 hours minimum plus 1 hour travel time= $540.
What education and/or training do you have that relates to your work?
Yes we keep up with the latest technology
How did you get started doing this type of work?
We enjoy working with people to create a safe and seamless moving process which can often be stressful. Our goal is to help customers with their moving and delivery needs in a timely manner.
