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If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Universal Fence LLC is a family-run fence installation contractor serving Long Island, New York City, and the Tri-State. We install and repair PVC/vinyl privacy, wood, chain link, and aluminum fences and gates — residential, commercial, schools, and public works. Owner Wilbert Flores brings 20+ years in the fence industry. Credentials: NYSDOL Registered Public Work Contractor #26-66HJN-CR · American Fence Association member · 811 certified · Fully insured ($2M general liability with a $2M umbrella) · Bonded in the Town of North Hempstead (Bond #B0003302). Start with a free video consultation or send photos of your fence line — you'll get a written, itemized proposal with exact pricing. Installations include a 1-year labor warranty, and financing is available through Acorn Finance. Open 24/7.
Overview
Hired 88 times
Serves Massapequa Park, NY
Background checked
6 employees
27 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
Services offered
Work needed
Property type
Residential
Commercial
Material
Wood
Chain link
Vinyl
Aluminum
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Very good 4.5
74 reviews
5
86%
4
0%
3
0%
2
3%
1
11%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
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Read reviews that mention:
Caroline B.
Jun 11, 2026
•
Hired on Thumbtack
Wilbert and Universal Fence were pleasure to work with. They did an excellent job fixing our gate and post. The quickness from the initial call to them getting the part to them fixing it was incredible. Also, the price was right and so easy to pay. Kudos to Wilbert !
Details: Home • Replace fence or gate • Vinyl • No fence; gate only • 6 feet • No fence obstacles exist in the work area
Universal Fence's reply
Thank you, Caroline! We are so glad Wilbert and the team could get your gate and post fixed so quickly, from that first call through finding the part and finishing the repair. Hearing that the price felt right and payment was easy means a great deal to us. Please think of us for any future fence or gate work, and thank you again for the kind review.
Fence and Gate Installation
Sebastian A.
Apr 8, 2026
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Hired on Thumbtack
I hired Universal Fence to replace an existing fence which was poorly done by a previous contractor. After seeing the quality of their work and the quality of the fence they recommended, I also asked them to replace the gate in my driveway.
The work was done meticulously. Wilbert was/is extremely personable, and the workers were committed in getting the job completed with professionalism. There was integrity in what Universal Fence promised and delivered. I used several contractors recommended by Thumbtack, and the quality, commitment and integrity they exhibited could not compare with Universal Fence. Universal Fence delivered what I requested, and it was done within the confines of our understanding.
I highly recommend Universal Fence. Their price is very reasonable, their commitment and passion to their work is beyond recommended standards. If you want professional, highly skilled, dedicated, and quality work, Universal Fence is the best choice. Most of all, you will get what any homeowner/landlord wants, which is respect and honesty.
Details: Home • Replace fence or gate • I'm flexible • 100 - 150 feet • 7 feet • No fence obstacles exist in the work area
Universal Fence's reply
Thank you, Sebastian! Replacing a fence that had been poorly done before is a big trust to place in a new team, and we are grateful you gave us that chance and then trusted us with your driveway gate too. Hearing that the work was meticulous and that Wilbert and the crew lived up to what they promised means everything to us. Thank you for the recommendation, and please keep us in mind for anything you need down the road.
Fence and Gate Installation
Jessie H.
Sep 2, 2026
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Hired on Thumbtack
I was able to get my fence fixed from across the country via my tenant
Details: Fence is leaning or sagging • Fence sections need replacement • Wood • Residential
Universal Fence's reply
Thank you so much, Jessie! Coordinating your fence repair from across the country, through your tenant, took real trust, and we are grateful you chose us. It means a lot to know the repair came together smoothly for you. We would love to help again anytime, and please keep us in mind for anyone you know who needs a fence looked after.
Fence and Gate Repairs
Mini R.
May 19, 2026
Universal fence did such an outstanding job when we upgraded to our new fence. Wilbert and his team were extremely great to work with. They worked really hard to make sure our fence was perfect. We would def recommend them to anyone looking to upgrade their fence. Wilbert worked with us to make sure we got exactly what we were looking for. He worked with us every step of the way until the very end and we were very satisfied with the outcome. All of our neighbors love our new fence. There have been so many compliments on how great it looks. Thank you to Wilbert and his team for their hard work and excellent customer service support the entire time. We couldn’t be happier and we look forward to working with you guys again for other jobs.
Mini & Rocky 5/19/2026
Universal Fence's reply
Thank you, Mini! Upgrading to your new fence was a pleasure, and we are thrilled that Wilbert and the team could work with you every step of the way until you had exactly what you were looking for. Hearing that your neighbors love it and have given you so many compliments is the best reward. We look forward to working with you again whenever you need us.
Caroline B.
Jun 7, 2026
When my parents PVC gate broke during the winter storms I came back to the Thumbtack app as I've found the greatest people on here. I went with my first responder, Universal Fence and I am damn happy I did. Wilbert was so quick and easy to work with. Within 48 hours he had a tech come out to evaluate the damage and within another 48 the work was done and better than it was before. 10 stars for workmanship and 10 stars for personality. My parents are elated that I stepped in and found the best person for the job. I also want to state that ease of the payment service was easy and the cost was fair and within their budget. I would recommend Universal Fence to everyone. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Universal Fence's reply
Thank you, Caroline, and thank you for trusting us with your parents' gate after those winter storms. We are delighted that Wilbert could evaluate the damage within 48 hours and have it repaired even better than before within another 48, and that your parents are so pleased with the result. It is wonderful to hear the cost felt fair and within budget, and we would be happy to help your family again anytime.
Credentials
Background Check
Wilbert Flores
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Every job is priced from a written, itemized proposal — no hourly surprises. Most projects are 50% deposit to schedule and order materials, 50% on completion. We offer free video consultations, and financing is available through Acorn Finance (pre-qualify with no impact to your credit score).
What is your typical process for working with a new customer?
1) Message us here or book a free video consultation and send photos of your fence line. 2) We measure and send a written proposal with exact pricing. 3) On approval, we schedule your install, call 811 before any digging, install, and walk the finished job with you. Every installation carries a 1-year labor warranty.
What education and/or training do you have that relates to your work?
Owner Wilbert Flores holds an Associate's degree in Carpentry from SUNY Delhi and has 20+ years in the fence industry. Universal Fence is a NYSDOL Registered Public Work Contractor (#26-66HJN-CR), an American Fence Association member, and 811 certified.
