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About
Computer issues can strike at any time. We understand how frustrating it could be to not have your computer working when you need it the most. Skip the trip to a local tech store and allow Duck Duck Geeks to help you get back up and running. With Duck Duck Geeks, we will have a local technician out within 24-48 hours to satisfy your needs. Our technicians are experienced and will provide excellent technical support to make sure our customers are fully satisfied.
Overview
Hired 279 times
Background checked
1 employee
5 years in business
Business hours
Sun11:00 am - 8:00 pmMon11:00 am - 8:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Stripe, and Venmo.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
2023
2022
Services offered
Topic areas
Understanding pc
Understanding mac
Word processing
Email
Work location
I travel to my customers
I work remotely (phone or internet)
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Great 4.8
129 reviews
5
91%
4
2%
3
3%
2
0%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Eric Y.
Sep 26, 2022
•
Hired on Thumbtack
Although we were unable to complete the setup, Natasha did the best she could with my failing computer. I would use her again.
Details: PC • Desktop • Computer not turning on • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Christina H.
Mar 18, 2022
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Hired on Thumbtack
Natasha was prompt with her help and gave some great recommendations on how to solve the problem. I would 100% request her to work with me again for any computer/gaming issues.
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Brian L.
Mar 16, 2022
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Hired on Thumbtack
I can't say enough good things about my experience with Duck Duck Geeks and in particular, Natasha. She was knowledgeable, friendly, dedicated and very reasonable. She really went above and beyond to try and solve my computer issues. I would definitely recommend her to anyone looking for computer help.
Details: PC • Desktop • Cracked or damaged screen • My home, venue, etc.
Computer Repair
Nick C.
Apr 11, 2022
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Hired on Thumbtack
Natasha was such a huge help! She was so patient and quick to find the root of my problem. My computer has been working perfectly since she worked on it. Thanks so much!!!!
Details: PC • Laptop • Virus or malware • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
John C.
Oct 19, 2022
•
Hired on Thumbtack
Natashia was great to work with. Both I and my wife had questions. My wife is Chinese and not computer friendly and I am old school technology guy. We bost needed help with the latest and greatest operating systems. She both solved the problem and most important was very patient and caring. Highly recommend.
Details: PC • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet)
Computer Repair
Credentials
Background Check
Natasha Francois
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I offer discounts after the first hour, referral discounts, unlimited remote support and new customer service fee discounts.
What is your typical process for working with a new customer?
Start with a diagnostic or remote Service. If it can’t be done remotely, then a technician should come out.
What education and/or training do you have that relates to your work?
I have a Masters in Information Systems and Technology. We have certified techs in Comp A+, Networking and Security.
