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Novaj Tech
Novaj Tech

Novaj Tech

Top Pro

$150/hour
Estimated price


Usage type
Service type

Responds in about 4 min


Thumbtack Guarantee

If you hire this pro, you’re covered by a money-back guarantee. Learn more

If you hire this pro, you’re covered by a money-back guarantee. Learn more

Introduction
Tired of frustrating tech issues slowing you down? Novaj Tech delivers expert IT support, networking, Wi-Fi upgrades, and security camera installations for homes and small businesses in New York and surrounding areas. We wipe out Wi-Fi dead zones, solve computer problems fast, and install secure surveillance systems—all with straightforward explanations, no confusing jargon, and a personal touch that respects your time and space. Backed by 15+ years of proven expertise, we provide quick, reliable solutions that keep you connected and protected. Our Services: • Home Networking & Wi-Fi: Maximize speeds, eliminate dead spots, set up mesh systems, and secure smart homes. • IT Support: Fix Windows/Mac issues, configure devices, recover lost data, and handle hardware/software needs. • Security Cameras: Professional indoor/outdoor setups with easy remote viewing. • Small Business IT: Custom network designs, server management, ongoing tech support, and strong cybersecurity. Why Novaj Tech Stands Out: • 15+ years of hands-on experience • Consistent 5-star Thumbtack reviews • Fully insured with super-fast response times • Honest, no-surprises service—we treat every job like it’s our own home or business Experience the difference: Our clients choose us first and stick with us, thanks to our unbeatable reliability and results. Contact Novaj Tech today for simple, effective tech solutions. Questions? Let’s chat about your needs!
Overview

Current Top Pro

Hired 263 times

Serves New Rochelle, NY

Background checked

2 employees

4 years in business

Business hours

Sun9:00 am - 11:59 pmMon9:00 am - 11:59 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Stripe, Venmo, and Zelle.

Social media

Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2024

Top Pro Icon

2023

Top Pro Icon

2022

Services offered
Service type
Usage type

Personal (Home)

Commercial (Office)

Device type

Computer

Router

Projects and media

102 photos

Projects and media

102 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

167 reviews

5
96%
4
2%
3
0%
2
0%
1
2%

Read reviews that mention:


pro avatar
James S.
7 days ago
·

Hired on Thumbtack

Hired on Thumbtack

Excellent service. Fast response, clear communication throughout the process including recommendations. Fixed the issue, thoroughly tested and went above and beyond. Fair and transparent pricing. Highly recommend Besnik and Novaj Tech

Details: Personal (Home) • Network setup and installation • Technology support • Router • My home, venue, etc.

Network Support Services
pro avatar
John C.
Jun 12, 2025
·

Hired on Thumbtack

Hired on Thumbtack

Extremely responsive to my questions and obviously an expert regarding networking. Will definitely recommend Novaj Tech to others.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Novaj Tech's reply
Hi John, you're very welcome and I try my best to provide the best service! Please let me know if you need any more help!
Network Support Services
pro avatar
Sean s.
Apr 22, 2025
·

Hired on Thumbtack

Hired on Thumbtack

Had a great experience with Besnik! He was very professional, friendly, and did a great job. The actual work went a little bit over the initial estimate but the end product was well worth it as he accomplished everything I was hoping for and more! I had a wireless mesh setup through eero and wasn’t happy with the speeds and he was able to wire everything, reduce nodes, and significantly increase speeds. The house was prepared but with some old wires and some broken wires and he traced them all, fixed them, and replaced one in the attic. Thanks again for your help and for anyone reading this, I definitely recommend using his service.

Details: Personal (Home) • Network setup and installation • Computer • My home, venue, etc.

Novaj Tech's reply
Thank you, Sean! I really appreciate the kind words. It was great working with you and I’m glad we could get everything sorted out and improve your network speeds. Thanks again for your support and recommendation!
Network Support Services
pro avatar
Miguel B.
Apr 13, 2025
·

Hired on Thumbtack

Hired on Thumbtack

I recently hired Novaj Tech to complete a Wi-Fi setup in my home, and I couldn’t be more satisfied with the experience. From start to finish, their team was incredibly professional, thorough, and easy to work with. They took the time to walk through every detail of the setup, ensuring I understood not just what they were doing, but why they were doing it. Every question I had—no matter how technical or basic—was answered clearly and patiently. Their transparency around costs was especially refreshing. They were frank and upfront about what was necessary versus what was optional, which helped me make informed decisions without any pressure. The quality of the work really speaks for itself. They showed real attention to detail, making sure the setup was not only functional but optimized for the layout and structure of the house. Signal strength has improved dramatically, and the network is running exactly as promised. If you’re looking for a team that knows their stuff, communicates clearly, and truly values professionalism, I highly recommend Novaj Tech.

Details: Personal (Home) • Technology support • Router • My home, venue, etc.

Novaj Tech's reply
Hi Miguel, Thanks for your amazing review! We’re so glad you had a great experience with us. It means a lot to hear that our team’s professionalism and transparency stood out. We really appreciate your kind words and recommendation—looking forward to helping you again if you need us! Thank you, Besnik | Novaj Tech
Network Support Services
pro avatar
Ryan s.
Mar 19, 2025
·

Hired on Thumbtack

Hired on Thumbtack

Besnik did a great job of re-networking our Wi-Fi set up. While we receive a gig from Verizon, we were getting far less in actual throughput. He helped us reconfigure our router network and generate the speeds that we need with great coverage throughout the entire house.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Novaj Tech's reply
Thanks, Ryan! Glad we could help get your Wi-Fi running at full speed. A solid connection makes all the difference! Let us know if you ever need anything else. Best, Besnik | Novaj Tech
Network Support Services
Credentials
Background Check

Besnik Novaj

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