FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We keep it honest and clear. Our service call is $95, and if you move forward with the repair — that fee goes toward the total. No hidden costs. No surprises. Just premium repair with integrity.
- What is your typical process for working with a new customer?
First, we listen. Then we inspect. You get a full explanation of the issue, a fair quote, and a plan. No pressure — just straight talk and reliable service.
- What education and/or training do you have that relates to your work?
12 years of hands-on experience with high-end brands like Sub-Zero, Wolf, Viking, and Thermador. We’ve seen it all — and fixed it all.