John, why would you leave me such a horrible review after I was so patient with you? You are also forgetting all of the details with is very unfair. 1. I collected a total of $137 from John for a new battery, new fan and also an SSD hard drive (which turned out to be too small and was later exchanged for a larger one.) 2. John wanted to get new life out of his laptop and I did my best to recommend an SSD drive, which by all accounts is the best solution next to getting a new computer. 3. John decided he did not want the SSD's, so on my 3rd visit, I removed the second SSD drive after being installed and returned it no problem. At this point , John did not pay me the difference for the SSD, the only money to have been exchanged was the $137 originally. 4. I installed the fan, everything worked out well, spent HOURS there in total, and charged ZERO for my labor. Why? I have no idea. 5. The difference to be paid back to John, after the BATTERY and FANS were tallied up, was $37. Let's not count in my transportation cost, my time, or anything, this is just parts we are talking about. I said I'll try to help you with your website, no problem. Friendly exchange. This is completely unfair of John to be posting this about me and my services, and any other shop would've charged him labor. The cost of services is not dependent on the cost of your equipment. Just because you ended up selling your laptop for $250, what does that have to do with my services? John wanted to keep his laptop alive for budget reasons and I tried to help, even not charging him labor after all was said and done. My question is, how can you leave me such a bad review? I gave you the receipts directly from the store I bought the products from. You don't even mention the battery in the description above, which means you forgot about that too. This is very upsetting, I hope this is removed.