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It’s free with no obligation to hire
Introduction: As specialist in various electronic technologies including TV, Computer, Phone, Tablet, as well as other various Audio/Video products, we have over 25 Years of professional expertise with both home, small and large businesses.
How quick we are able to resolve the issues at hand, saving money and time for our clients without the lost of efficiency, making our customers happy.
Overview
5 employees
20 years in business
Payment methods
Cash, Credit card, Paypal, Square cash app, Venmo
Specialties
Computer issue
Computer not turning on,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Computer type
PC,
Mac (Apple)
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?Computer Support Home Small Business -$75 per hour with 2 hour minimum for house calls. Enterprise/Large Business - $150 Per Hour with 2 hour minimum for all On-site work. Phone calls are calculated in 30 min increments. Support calls that are resolved in less than 5 mins do not count for any charges. TV Repair $75 for onsite inspection +$25 for every additional 5 miles from our main address 70 w 36th st. $150 for general repair (Inspection Included in pricing) Device Repair Phones/Tablets - $15 mandatory inspection fee (not charged if repair is needed) $50 Hourly rate $25 House Call Fee +$25 for every additional 5 miles from our main address 70 w 36th st. Remote support is available for many devices New Monthly Support Contracts available for home, small business and business users! Save monthly on the support you need for all your devices!
- What is your typical process for working with a new customer?Normally a support call or site ticket is made to see exactly what the issue is. We then review the issue and create a solution on the spot. In onsite support is needed then an appointment is made and support is provided at the earliest time available.
- What education and/or training do you have that relates to your work?A+ CES Certification MCSE, CCNA, CCNP Training