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I am happy that I found Jenn for my 19 months dog, Sprinkles who was facing some behavior challenges. Just like her name, Sprinkles is a sweet dog with a colorful personality who can also be all over the place and things can get messy! Jen helped both trained me and my dog to meet our behavioral improvement goals for a very fair rate. Jenn is very knowledgeable and works with an elevated understanding that takes into account the best positive means to alter behaviors. I highly recommend her!Jul 9, 2019Verified
EXCELLENT! She not only trained my pup, but worked with me so I would have the tools needed to continue the training process. She is gentle and knowledgable. My dog and I hope to continue our relationship with her as we work on my dog's training. thank you! I HIGHLY recommend Flipz Pet Care!!!!Aug 22, 2018Verified
Ayanna is a great trainer and she is very responsive if you have a question or issue and text her.Nov 19, 2019VerifiedFlipz Pet Care's reply
Jenn was AMAZING. We recently rescued an extremely traumatized and anxious dog, and had reached out to Flipz for some help. Jenn was clearly very knowledgeable and passionate about dogs, and within the first session, we had learned so much. It’s been a few days since our session, and already we are seeing improvements with our newly rescued dog. We have much better tools to help her adjust and acclimate, and we feel much more knowledgeable now too. Thank you Jenn for being awesome!Jul 9, 2019Verified
Jenn, the owner , I so impressive. I needed advice on care and training of my puppy. Her suggestions were practical, realistic and they are working. Jenn is professional, bright and fun to work with.Apr 12, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We know every dog is different, and different training goals require different training schedules. That's why our Dog Training rate structure is meant to give the benefits of a training package, with the flexibility of getting as many or as few sessions as you actually need. Our first 90 minute Training Consultation allows us to assess your dog, discuss training goals, and design a training solution specific to your needs. The first 90 minute session is billed at $100 and each additional session is billed at $56 per hour.
- What is your typical process for working with a new customer?Whether you are looking for training, walking, or sitting services, the first step is to tell us about your companion animal. What's their name? How old are they? Are they friendly with other dogs? Do they have any triggers? What behavioral issues would you like to address? Next, we'll confirm that you are in our service area. Our current service areas include Columbus Circle, Hell's Kitchen, Chelsea, Flatiron, and FiDi. If you are interested in Dog Training, we will schedule a 90 minute Training Consultation with one of our Trainers. If you are looking for Dog Walking or Pet Sitting Services, we will schedule a free meet and greet with the walkers and sitters who would be responsible for your care. Currently, we use an app-based software platform for scheduling and tracking services. Once we have your contact information, you will be added to our system and sent instructions for activating your account and downloading the app. You can then view your schedule, request new appointments, and add notes or special instructions for any of our services. For Dog Walking and Pet Sitting appointments, you will be sent an email update as soon as your appointment is completed.
- What education and/or training do you have that relates to your work?Jenn, the owner, has studied with CATCH Dog Trainer's Academy and is Certified in Professional Dog Trainer Skills. Ayanna, is also a certified dog trainer and has received additional training to provide the reward based training techniques approved by Flipz Pet Care. All of our staff are background checked, and go through rigorous training, including shadowing our Trainers, learning about dog behavior and body language, how to approach cats and other animals, and our safety protocols.