FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I run a one-woman, 100% online-based business which means I don't have a physical store to rent, a team of intimidating salespeople to pay or inventory to keep. I offer fair pricing that would be 20~30% less than what you would normally pay at your local jewelers or jewelry stores. Please feel free to share your budget and I can give you some suggestions to make the custom design work within your budget🙌 I also offer 3% discount for certified check payment!
- What is your typical process for working with a new customer?
My design and consultation fee is $50-$125 depending on the complexity of the design. Don't worry! This will be credited toward to the final pricing🙂Once we nail down on a design, I can give you a rough estimate. To move forward from here with CAD and 3D renderings, I only require a small deposit of $200~500 depending on the estimate. Once you approve all the CAD and 3D renderings, I would need you to pay the balance to move forward with the production. I offer Zelle, Venmo, Apple Pay, credit card or installment payment options with Klarna for both the deposit and balance. It takes about 2~4 weeks for simple designs and 5~7 weeks for complicated designs. You will be updated in every step of the process!
- What education and/or training do you have that relates to your work?
I have 9 years of experience in designing jewelry and traveled all over the US to design custom jewelry for many different clients!