Kiki Pro Cleaning
Current Top Pro
Hired 291 times
11 years in business
Credit card, Square cash app
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
Jan - Jun
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Photos and Videos
46 photos and 2 videos
Move out cleaning
Pets in home
Window cleaning (interior),
Read reviews that mention:
- Jenny B.
Such a great last minute find! Kiki was responsive and on time! The work she was awesome! She did a great job in the bathroom! I had her clean a friends house so he could rent it out since he’s still out town since Covid! I’ll be using Kiki next month and on any other projects that come up! Highly recommended! Thank you Kiki!Oct 18, 2020Verified
- Trevor B.
Kendra did a phenomenal job deep cleaning my 2b/2ba apartment (~750sqft). She worked quickly and thoroughly. My girlfriend and I had been cleaning it regularly and you could absolutely tell the difference between our weak effort and Kendra's. She really knows what she's doing and is a pleasure to work with. Highly recommended.Nov 20, 2020Verified
- Meahgan O.
Kiki was my saving grace. I was feeling a bit overwhelmed and just needed some help with my “to do” list. She responded very quickly and was able to come the next morning. She arrived early and did such a great and thorough job. My apartment is squeaky clean and smells great! I’m definitely recommend her and will most certainly be hiring her again!Nov 5, 2020Verified
- Deborah C.
Kiki did a fantastic job getting into the corners of my apartment, leaving things clean and beautiful. As someone who suffers from allergies, a superficial job just doesn’t cut it! Kiki was wonderfully thorough! As a nice touch, she also made sure that my books, pictures and nicknacks were artfully arranges after her dusting. She is pleasant and professional and I will certainly work with her again!Oct 25, 2020Verified
- Lauren C.
Kendra was amazing! She answered my request very promptly and was great at communicating throughout the booking process. Our apartment looks very clean as well - she did such a great job! We will definitely be using her again. Highly recommend!!Oct 20, 2020Verified
- What should the customer know about your pricing (e.g., discounts, fees)?The hourly rate is $40.00-$60.00 depending on the cleaning. No refunds on cleaning. Kiki pro Cleaning strives to provide outstanding cleaning services for our clients. If you are unhappy with any cleaning service provided, you are required to notify us within 24 hours of service in order for us to address and correct the problem. If we receive prompt notification, we will come back to the problem. If the problem involves the quality of service we have provided,If we do not receive notice of a problem within 24 hours of the cleaning, or if you decide to correct the problem yourself, we will not be able to correct the problem. we can only guarantee that a cleaner will stay for the specified amount of time. We may not be able to complete all tasks if time runs short. Therefore, if the problem involves the time needed to complete the cleaning service rather than the quality of the service itself, we can only correct the problem if you purchase additional cleaning time. Cancellation Fee We require cancellations to be communicated to us 48hrs (2 full working days) in advance to avoid charges. We have held your spot and turned down business so as not to interrupt your service. Cancelations communicated less than 48hrs (2 full working days) prior to appointment but more than 24 hours (1 full working day) will be charged $45 per scheduled cleaner. Cancelations communicated less than 24 hours (1 full working day) will be charged the full price for your scheduled cleaning. Lock Out/Turned Away Fee If we arrive on our scheduled cleaning day and are turned away at the door or cannot get in, we will charge full price for your scheduled cleaning.
- What is your typical process for working with a new customer?I greet the client as I enter their home have the clients give me a tour of the apartment they want me to clean or the area they need clean
- What education and/or training do you have that relates to your work?Building maintenance