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NY GEM Appliance Repair

$89/service call
Estimated price


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About
We have warranty to all repairs 3 months We do all brands Appliance repair And also AC installation and repair Today, I specialize in servicing and repairing premium-class appliances: Miele, Sub-Zero, Liebherr, Viking, and Wolf. Why these brands? Because they are not just household appliances—they are engineering masterpieces in which owners make serious investments. I respect those investments and consider it my duty to protect them. I don’t believe in the «replace and see» approach. My philosophy is accurate diagnosis and preventive repair. When you call me about a noise in your Sub-Zero or an error code in your Miele oven, I don’t just «fix a breakdown.» I analyze the entire system to prevent the problem from recurring, ensuring your appliance serves you even longer. What do I value most? The trust of my clients. It’s especially rewarding when I’m recommended to friends or when, years later, I return to the same home—this time to look at a new appliance. For me, that’s the highest praise. My tools are not just screwdrivers and a multimeter. They include a deep understanding of schematics, access to original parts, and constant study of the new technologies these brands implement. If your high-end appliance needs attention—you’ve come to the right place. Let’s restore its flawless operation.
Overview

Hired 2 times

Serves New York, NY

Background checked

5 employees

28 years in business

Business hours

Sun9:00 am - 7:00 pmMon9:00 am - 7:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, PayPal, and Zelle.

Services offered
Appliance type
Property type

Residential

Commercial

Reviews

Customers rated this pro highly for work quality, value, and punctuality.

4.3

4 reviews

5

75%

4

0%

3

0%

2

25%

1

0%

Customer photos
Customer photos


pro avatar
Jack A.

2 weeks ago

Fast repair for my Sub-Zero fridge! It stopped cooling completely. The technician came, diagnosed it as a bad compressor, replaced it, and now it works perfectly. Thank you for the quick and professional service. Highly recommend for Sub-Zero repairs
pro avatar
Angelia L.

3 days ago

My washing machine was broken and I called this company. They sent me estimated fee and set up appointment with me. The technician took off the broken parts and help me order new parts.The price is ok and they have warranty. It was great experience.
pro avatar
Jack T.

3 days ago

We contacted them for a Miele refrigerator compressor replacement. The technician arrived on time, explained everything clearly, and completed the work professionally and cleanly. The refrigerator is working perfectly now with stable temperature. Very satisfied with the service and highly recommended.
pro avatar
Kurt R.

4 days ago

Hired on Thumbtack

They were able to send someone to check my problem out promptly, who seemed knowledgeable enough. But they were unclear about their pricing approach, which is not explained on the Thumbtack site. The initial visit costs $115, not $89 as stated on Thumbtack, and applies against the repair cost only if the repair is finished during the initial visit. That's impossible if a part must be replaced because it'll have to be ordered, likely in all cases, so their estimate excludes that initial cost. And they include a non-optional charge for a 3-month warranty on their work; a reputable business should guarantee its work - period, full stop. Once the initial inspection confirmed what I had diagnosed, I should have let it go at that and fixed it myself.

Details: Washer or dryer • Kenmore • Residential

Appliance Repair or Maintenance
Credentials
Background Check

Salavat Latypov

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