- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing can vary depending upon the project but in most cases it is a flat fee for design services for a specific scope of work and then hourly for all ordering and project management. We utilize our purchasing platform to show you all the products in one place and make that as simple as only a few clicks to buy!
- What is your typical process for working with a new customer?
We always like email and digital communication but nothing beats an in person meeting. We want to spend time with you and your space before pricing out your project as we need to understand your needs and how the space(s) should be utilized.
- What education and/or training do you have that relates to your work?
We reach out to vendors almost daily for projects and visit showrooms frequently. A lot of times these vendors will have classes on everything from their products to life and safety issues to new codes and requirements.