FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide transparent, upfront pricing with no hidden fees. Every project includes a detailed written estimate based on the scope of work. We offer discounts for larger projects, repeat customers, and referrals whenever possible. Our pricing includes labor, standard supplies, and thorough surface preparation to ensure a high-quality, long-lasting finish. We require a deposit to schedule the project, with the remaining balance due after the final walkthrough and your approval.
- What is your typical process for working with a new customer?
We start with a quick conversation to learn about your project and ask for photos, videos, or a property link if available. For larger projects, we're happy to schedule a free in-person estimate to assess the space, discuss your goals, and answer any questions. We then provide a detailed written estimate with transparent pricing. Once approved, we schedule the project, confirm colors and finishes, and collect a deposit to reserve your dates. Throughout the project, we maintain clear communication, protect your home and belongings, and finish with a final walkthrough to ensure you're completely satisfied with the results.
- What education and/or training do you have that relates to your work?
Our team has years of hands-on experience in residential and commercial painting, drywall repair, surface preparation, cabinet refinishing, and specialty finishes. We stay up to date on the latest painting products, application techniques, and manufacturer recommendations to ensure durable, high-quality results. Every member of our team is trained in proper surface preparation, repair methods, jobsite safety, and professional finishing techniques. We take pride in delivering craftsmanship that meets the highest standards and treat every project with the same level of care and attention to detail.