Dolly - New York City
Dolly - New York City

Dolly - New York City

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Introduction: Dolly is unlike traditional moving and delivery providers. We allow our customers to book same-day service, select a 30 minute delivery window, get real-time in-app tracking and receive first-class service from end-to-end. Our service is fast, convenient, safe and affordable with unmatched customer satisfaction. We've got you covered from apartment moves to furniture delivery. We've served hundreds of thousands of customers and established partnerships with retailers like Costco, Crate and Barrel, Lowe’s, The Container Store and Big Lots!, among many others.
Overview

Hired 6 times

Background checked

70 employees

8 years in business

Payment methods

This pro accepts payments via Apple Pay, Credit card, PayPal, and Venmo.

Social media

Facebook, Instagram, Twitter

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Featured Projects

15 photos

  • Apartment Move

    Local Moving (under 50 miles)

  • Store pickup and delivery - sectional

    Furniture Delivery

Reviews

Customers rated this pro highly for responsiveness, value, and professionalism.

Great 4.7

13 reviews

5
92%
4
0%
3
0%
2
0%
1
8%

Read reviews that mention:


pro avatar
Elana K.
Aug 16, 2022
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Hired on Thumbtack

Hired on Thumbtack

Quick and easy communication. The mover did a great job.

Details: 1-2 items • Mirror / painting • Boxes • Within the same building • No change in floors to load items • Stairs to unload items

Furniture Moving and Heavy Lifting
pro avatar
Thumbtack Customer
Apr 14, 2022
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From Google

From Google

Dolly app works great and I can always find someone to help, even last minute. I've used Dolly app a number of times for moving a few heavy items from my home as well as to move an entire office worth of items to storage. Everyone has been very professional and careful with my belongings.
pro avatar
Thumbtack Customer
Apr 7, 2022
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From Facebook

From Facebook

Awesome app with some awesome people behind it! Brilliant concept and extremely helpful people to assist with all of your moving needs. Sarafin R rocked it out of the park! Will definitely use again, thank you!!!!!
pro avatar
Thumbtack Customer
Apr 6, 2022
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From Facebook

From Facebook

Had a wonderful experience with Dolly and I’m a first time customer. Excellent communication and service from beginning to end. Great option for someone who doesn’t own a truck or simply unable to move whatever they’re purchasing. Will use again!
pro avatar
Thumbtack Customer
Mar 31, 2022
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From Facebook

From Facebook

Excellent movers. Moves are very stressful he made it nice and easy excellent and his assistant are the best. Thank you so much. I love this company so much, thank you.
Credentials
Background Check

Kevin Shawver

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    The cost of your Dolly depends on the details you provide us with. Our pricing model considers a number of factors, including: the items you’re moving, where you’re transporting the items to and from, the number of Helpers you need, and when your Dolly is booked. To get an accurate price for your Dolly, reach out to us directly and we'll quickly get you a guaranteed price quote - no catches or hidden fees.

  • What is your typical process for working with a new customer?

    After you reach out us directly, we'll instruct you on how to get an accurate and guaranteed price quote. You’ll be prompted to tell us what you’re moving, where you’re moving it, and when you’d like it moved. After we receive those key details, you’ll get a guaranteed price and will have the option to book your Dolly.

  • What education and/or training do you have that relates to your work?

    To create a Dolly account and book a Dolly, you'll need: - A phone that can receive text messages - An email address - A credit card, or an account with Apple Pay or PayPal Unfortunately, we are unable to provide our services if you do not have all three of these things.

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