FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
-Session Duration: All our training sessions are designed to provide you with a comprehensive workout experience and last for 60 minutes. During this time, our expert trainers will guide you through tailored exercises and techniques to help you reach your fitness goals. -Program Options: We offer both single and couples programs to cater to various preferences and needs. Whether you prefer individual attention or would like to work out with a partner, we have flexible options to accommodate your fitness journey. -Customized Packages: Our pricing structure is designed to provide flexibility and meet the unique requirements of each client. Rates for our hourly sessions typically range from $75 to $100, depending on the specific program and package that will be customized to suit your goals and preferences. We understand that everyone's fitness journey is different, and we strive to create personalized solutions that fit your needs. -Discounts for Larger Packages: We value our customers and are pleased to offer discounts for larger packages. If you're looking to commit to an extended training program, our team can discuss available discounts to make your fitness journey even more rewarding. At Svetness, we believe that investing in your health and well-being is invaluable. Our pricing structure reflects the dedication and expertise our trainers bring to each session, ensuring that you receive exceptional value and support throughout your fitness journey. For detailed information about pricing options and to find the perfect package for you, we encourage you to contact our team. We are committed to providing transparent and competitive pricing, ensuring that you receive the highest quality training at a fair and reasonable cost. Start your fitness journey with Svetness today, and experience the transformation firsthand.
- What is your typical process for working with a new customer?
Our streamlined process ensures a seamless and personalized experience for every new customer. Here's how it works: -Complimentary Fitness Assessment: One of our dedicated team members will reach out to you via phone to schedule a complimentary Fitness Assessment. This assessment, conducted over Zoom, allows us to gain a deeper understanding of your fitness goals and aspirations. -Personalized Consultation: During the Fitness Assessment, you will have the opportunity to speak with one of our experts. They will guide you through a comprehensive discussion about your fitness objectives, enabling us to match you with the perfect trainer who will accompany you on your fitness journey. -Package Selection: At the conclusion of the Fitness Assessment, you will have the chance to choose from our range of packages and programs. We offer flexible options that can be tailored to your specific needs and preferences. Additionally, we are more than happy to customize a package exclusively for you. -Dedicated Account Manager: Once you're set up with your chosen program, you will be assigned a dedicated Account Manager or concierge. This individual will be your primary point of contact, ensuring consistent communication and support throughout your entire fitness journey with us. -Personal Trainer Assignment: Following your onboarding process with the Account Manager, we will carefully match you with a highly qualified personal trainer who aligns with your fitness goals and requirements. You will have the flexibility to schedule your personal training sessions conveniently based on your availability. -Complimentary Nutrition Guidance: As part of our comprehensive approach, you will also receive complimentary nutrition guidance from one of our experienced nutritionists. This guidance will be provided via Zoom, allowing you to gain valuable insights into maintaining a well-balanced and nourishing diet to complement your fitness routine. At Svetness, we are committed to providing a personalized and comprehensive fitness experience. From the initial assessment to ongoing support, our dedicated team will be by your side, ensuring your success and helping you achieve your desired results. Get started on your fitness journey with us today!
- What education and/or training do you have that relates to your work?
Our trainers at Svetness possess a high level of education and training in the field of fitness. They are primarily nationally certified through reputable organizations such as: NASM (National Academy of Sports Medicine) ACE (American Council on Exercise) ISSA (International Sports Sciences Association) NCSF (National Council on Strength and Fitness) ACSM (American College of Sports Medicine) NSCA (National Strength and Conditioning Association)