- What should the customer know about your pricing (e.g., discounts, fees)?
We give our clients the first LIVE trial 1-on-1 online session with a PRO trainer - for free. We provide up to 3 free trials with different PROs. In the first session, you will discuss your goals, plan workouts, and workout with your trainer for 60 minutes. Our pricing varies depending on which program option you choose: The first 60 min trial session is free. 30-min sessions: 8 sessions = $168 ($21 each) 12 sessions = $222 ($18.5 each) 24 sessions = $384 ($16 each) 50 sessions = $695 ($14 each) 60-min sessions 8 sessions = $216 ($27 each) 12 sessions = $300 ($25 each) 24 sessions = $528 ($22 each) 50 sessions = $975 ($19.5 each) If you have any questions please don't hesitate to reach out!
- What is your typical process for working with a new customer?
We let each new client fill out a form in which we ask about fitness goals, previous fitness experience, time preferences and health issues. Our fitness experts contact you via messengers or give you a call to discuss all nuances of your request. After that we recommend you one of our trainers according to your request. We provide the client with a guide in which we tell in detail how the training will go and what is needed for this. Then, our trainer conducts a trial online training. Then the client decides to work with this trainer or try training with another one (we provide up to 3 free trials). If the client liked everything, s/he can buy a subscription for 8, 12, or 24 sessions and begin regular classes with the chosen trainer.
- What education and/or training do you have that relates to your work?
All of us are certified trainers with previous 1-1 in-person training experience not less than 3 years. Overall our trainers have hundred years of total experience and our trainers have specialties ranging from mobility / pilates / yoga to functional / strength training / CrossFit to karate and meditation! =).