Current Top Pro
Hired 35 times
6 years in business
(Eastern Time Zone)
Mon - Sat
9:00 a.m. to 7:00 p.m.
Credit card, Venmo, Paypal
Currently a Top Pro
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Jan - Jul
Jul - Dec
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It’s very clear how much Jen loves and knows about dogs. She’s so patient with my pup. She’s accommodating to my schedule and last minute hiccups. She’s very communicative. I know my girl is in amazing hands. Highly recommended!!!Aug 8, 2018Verified
True dog lovers. Your pets will be treated exactly how you would treat them because Jenn will make sure she and her walkers know everything that they need to know about you and your pet. It will be like you are walking your dogs yourself.Dec 4, 2017Verified
Jenn was awesome! I know my dog is in great hands :)Sep 21, 2017Verified
Jenn absolutely saved our lives! I'm a new parent and my husband had to travel on a last minute notification. I didn't know who could walk our sweet little Herbie (Havanese 1 year old dog) amidst all the weather changes and carrying a 2 month old baby. Jenn came to our rescue, her initial interview and her rapport with us and especially Herbie is absolutely admirable. She is a true professional and would recommend her in a heartbeat. Thanks Jenn!Feb 11, 2014Verified
Jenn is fantastic! She is responsive, reliable, and has a way with dogs which is unbelievable. I highly recommend her service!Jan 26, 2014Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We know every dog is different, and different training goals require different training schedules. That's why our Dog Training rate structure is meant to give the benefits of a training package, with the flexibility of getting as many or as few sessions as you actually need. Our first 90 minute Training Consultation allows us to assess your dog, discuss training goals, and design a training solution specific to your needs. The first 90 minute session is billed at $100 and each additional session is billed at $56 per hour.
- What is your typical process for working with a new customer?Whether you are looking for training, walking, or sitting services, the first step is to tell us about your companion animal. What's their name? How old are they? Are they friendly with other dogs? Do they have any triggers? What behavioral issues would you like to address? Next, we'll confirm that you are in our service area. Our current service areas include Columbus Circle, Hell's Kitchen, Chelsea, Flatiron, and FiDi. If you are interested in Dog Training, we will schedule a 90 minute Training Consultation with one of our Trainers. If you are looking for Dog Walking or Pet Sitting Services, we will schedule a free meet and greet with the walkers and sitters who would be responsible for your care. Currently, we use an app-based software platform for scheduling and tracking services. Once we have your contact information, you will be added to our system and sent instructions for activating your account and downloading the app. You can then view your schedule, request new appointments, and add notes or special instructions for any of our services. For Dog Walking and Pet Sitting appointments, you will be sent an email update as soon as your appointment is completed.
- What education and/or training do you have that relates to your work?Jenn, the owner, has studied with CATCH Dog Trainer's Academy and is Certified in Professional Dog Trainer Skills. Ayanna, is also a certified dog trainer and has received additional training to provide the reward based training techniques approved by Flipz Pet Care. All of our staff are background checked, and go through rigorous training, including shadowing our Trainers, learning about dog behavior and body language, how to approach cats and other animals, and our safety protocols.