FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Private investigating is a unique business that handles many different situations such as surveillance, missing persons and executive protection to name a few. Everyone in our company is either active or retired NYPD and have over 25 years of experience. We typically charge $100 - $150 an hour with a 10 hour minimum. If the investigation is completed within less then 10 hours, we will refund the difference back. We also will provide an agreement to you upfront so everything is clear before we begin.
- What is your typical process for working with a new customer?
We usually do a free consultation and provide a strategy for how we would proceed with the client. In general, we ask the client to explain the situation in detail. We then determine if we can be of assistance. If we conclude that we are able to take on the case, we will then provide a breakdown of the work we will conduct to meet the clients objective as well as provide an estimated timeline. We also will provide an agreement to you upfront so everything is clear before we begin.
- What education and/or training do you have that relates to your work?
Everyone in our company is either active or retired NYPD and have over 25 years of experience. We are also licensed, bonded and insured.