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If I could follow this company to Antarctica, I would. Living in NYC all my life I've only seen slumlords and horrible management companies. I never thought I'd see the day where my property manager and the entire company actually cares about me. I made an amazing change for my life when I moved into an REM buildingSep 2, 2020Review from Google
The best property management company I've ever experienced. I cannot say enough good things about them. Everyone is so nice and knowledgeable. They call back right away, are so friendly, and informative. I will never live in another building not managed by REM again.Aug 14, 2020Review from Google
Amazing property management company. I've never seen one like it. The staff is so nice and amazing. Everyone is helpful and informative. I would highly recommend living in a building managed by them.Aug 7, 2020Review from Google
I have literally endless good things to say about this company. I grew up in upstate New York and when moving to the city for the first time, I took a chance and contacted this company to find an apartment, based on their great reviews. Wow what a great move on my part. I always heard horror stories about the "scary big apple" "slumlords" and how "all management companies are scammers". I am so happy that I was able to disprove those theories due to my experience with this management company. I was so nervous moving here for the first time, but wow everything about this company made me feel so comfortable. My building is absolutely beautiful. We have an amazing superintendent named Drew, amazing manager named Shpresa (which ironically enough there are two of in the company, both equally amazing), and the president Rick. Wow! I've never met an owner of a company, especially one as respected and known as R.E.M., be so humble and kind. He takes the time out to get to know- and remember- every single one of his tenants. I have never felt so appreciated and cared about from any company, let alone a property management company. All the horror stories I've heard about NYC and the management have fortunately been disproven. I will only live in buildings they manage from now on.Aug 2, 2020Review from Google
REM has always displayed the upmost professionalism and knowledge when it comes to managing properties. When you work with them is when you truly see how they stand out from the competition in all the best ways.Jul 18, 2020Review from Google
R.E.M. Residential verified
- What should the customer know about your pricing (e.g., discounts, fees)?No hidden fees. All in pricing.
- What is your typical process for working with a new customer?Transition period is typically less than 30 days.