MorTechUSA PC & Mac Support

Top Pro

$60

starting price

Zip code

Computer issue

Computer type

Desktop or laptop

Online now

Introduction: MorTech is an online computer repair company that specializes in: o PC & MAC COMPUTER ONLINE SUPPORT • Slow Performance • Virus removal • Remote Data Recovery • Computer Reconfiguration/Factory Reset • Mac & PC Blue Screen Errors o Data Network and Technology support • Slow Internet • Slow Network Performance • Network Printers • Network Administration • Office Automation Our PC, and Apple Computer Engineers & IBM trained Data Network Support Engineers have vast experience in online support. If you need computer support or a data network problem Mortech Computers is available Immediately to help online. MorTech Computers are 8 time Thumbtack "Top Pro's".

Overview

Current Top Pro

Hired 1342 times

65 similar jobs done near you

Background checked

3 employees

24 years in business

Payment methods

Pay on Thumbtack

Pay your pro simply and securely through the app.

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Square cash app, Stripe, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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Featured Projects

59 photos

Apple MacOS Recovery
Computer Repair
Remote Windows 10 Rebuild User Data Saved
Computer Repair
Computer Repair - Windows System Crash
Computer Repair

Specialties

Computer issue

,

Computer type

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Excellent 4.9

787 reviews

5

98%

4

1%

3

0%

2

0%

1

1%

Read reviews that mention:

Ernesto S.

Jul 5, 2023

·

Hired on Thumbtack

I am writing to express my utmost satisfaction with the exceptional computer repair services you provided recently. As a customer who values professionalism and expertise, I am genuinely impressed by your dedication and skill in resolving the issues I was facing with my computer. From the moment I reached out to you for assistance, your prompt response and clear communication immediately put me at ease. Your professionalism was evident throughout the entire process, and you consistently demonstrated a deep understanding of the intricacies of computer systems. I appreciate the meticulous approach you took in diagnosing the problem. Your attention to detail and methodical troubleshooting allowed you to identify the root cause efficiently. Furthermore, your ability to explain the technical aspects in a clear and concise manner was truly remarkable. I never felt overwhelmed with jargon but instead gained a deeper understanding of the issues at hand. The repairs you carried out were executed with precision, and I was impressed by the speed and efficiency with which you resolved the problems. Your expertise and experience shone through as you tackled each issue, leaving no stone unturned. The final result exceeded my expectations, and my computer is now running smoothly and optimally. Moreover, your professionalism extended beyond the technical aspects. You were respectful, courteous, and patient throughout the entire process. Your willingness to answer my questions and provide valuable advice for maintaining my computer's health further solidified my trust in your expertise. In conclusion, I would like to express my sincere gratitude for the exceptional computer repair services you provided. Your technical proficiency, professionalism, and outstanding customer service have left a lasting impression on me. I have no hesitation in recommending your services to anyone in need of reliable and skilled computer repairs. Thank you once again for your outstanding work. Should I encounter any future computer-related issues, you will undoubtedly be my go-to technician.

Details: PC • Laptop • System error or blue screen • My home, venue, etc. • Remotely (phone or internet)

MorTechUSA PC & Mac Support's reply

Wow. I really appreciate your very thoughtful review!! Stephen. MorTech Computers.

Computer Repair

Linda M.

Jan 13, 2023

·

Hired on Thumbtack

Stephen, from MorTechUSA Remote Computer Support initially contacted me very quickly. We discussed my laptop problem then setup an appointment for repair. I am elated!! All of my data was recovered. I cannot thank Stephen enough for his professionalism and reassurance throughout the process. He was very personable during the repair. He was very reasonably priced. I highly recommend MorTechUSA Remote Computer Support to anyone needing their computer fixed promptly, properly and professionally. This will be my first call should I need service in the future.

Details: PC • Laptop • System error or blue screen • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

MorTechUSA PC & Mac Support's reply

Thank you Stephen MorTech Computers

Computer Repair

Mairelys h.

Sep 23, 2023

·

Hired on Thumbtack

Awesome experience! Went above and beyond to help me with my computer problem! Stephen is truly a professional and I will be keeping his number on speed dial!!!! Thank you for your dedication and amazing customer service skills!!! 🙏🏻❤️

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

MorTechUSA PC & Mac Support's reply

thank you very much for the nice review Stephen MorTech Computers

Computer Repair

Stavros S.

Sep 17, 2023

·

Hired on Thumbtack

I had two Mac book Pros (one for my wife and one for my 11 yo daughter) that my wife tried to transfer some word files onto with a bad USB drive and somehow both hard drives (2011 optical and 2014 SSD) catastrophically failed (found out after returning from a trip). Took them to Apple who basically referred me to Micro Center where they could not do anything and offered to send them to 3rd party for data recovery costing over $1000. Recovering the data was not critical since my wife mainly uses her computer for connecting to work and working online and my daughter is 11. Gave them to Stephen who confirmed that the drives were fried and the 2014 would not even accept a new drive. He was creative about trying to make the best of a bad situation. Put new 1TB SSD on the 2011 MBP and since its hardware does not accept modern Apple OSs he installed Windows 10 PRO and it runs super fast (had 8GB of RAM and the good Apple hardware of the older MBPs-not the cheaper dysfunctional recent MBPs). For the 2014 MBP the mother board did not communicate with a new SSD (probably because the Micro Center people that removed the old one to try and fix it bent the connectors or something--these people did not even know how to get another SSD I had from its external drive enclosure-that's when I lost confidence and took the laptops from them). Therefore, Stephen creatively ran it off an external SD card (512 GB). In the end I have two functioning computers with no data recovered but I figure that is the best we could do and much better than what Micro-center was offering. Stephen is very knowledgeable and kind and came all the way to Long Island to pickup the laptops and drop them and also purchased the 1TB SSD for the 2011 and and the SD card for the 2014 MBP. Overall the entire job for both laptops including the new hardware and travel costs was less than $500.

Details: Mac (Apple) • Laptop • System error or blue screen • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

MorTechUSA PC & Mac Support's reply

Thank you for the very thoughtful and in-depth review. Stephen MorTech Computers.

Computer Repair

Lynne R.

Sep 14, 2023

·

Hired on Thumbtack

I recently had my iMac die very unexpectedly. I was obviously freaked out - could it be fixed? What should I buy to replace it? I put in a request at Thumbtack and was so fortunate to receive a call from Steve. He spent quite a lot of time troubleshooting with me, discussing options, and, in short making me relax and feel in really good hands. I ended up deciding to replace my iMac. Steve walked me through options and once my new computer arrived, he walked me through the set up and made sure I was set to go. I'm not so tech savvy, and Steve was wonderful. He was extremely patient and made me feel like a partner. He spent a lot of time making sure I was comfortable with my new machine. He was professional with a light personal touch. All this for under $100. WOW. PS - short on jargon and long on listening! Big Fan.

Details: Mac (Apple) • Desktop • System error or blue screen • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

MorTechUSA PC & Mac Support's reply

Thank you very much Lynn for the very thorough and kind interview. It was a pleasure working with you. Stephen MorTech Computers.

Computer Repair

Credentials

Background Check

Stephen Morton

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
All prices quoted through Thumbtack are estimates until a technician can evaluate the job online. Most estimates are pretty close because MorTech Computers has done many jobs in many different areas through Thumbtack so you can use the estimated price as a pretty good ballpark figure on how much you will be charged.
What is your typical process for working with a new customer?
A proper introduction is always important. Then a short discussion over the phone to find out exactly what the "problem" is. Then the technician will sign on to your computer remotely to do an evaluation. then the technician will contact the customer with some more accurate time and cost for the remote services.
What education and/or training do you have that relates to your work?
Trained by IBM in LAN and WAN networking, PC repair. and Data Recovery. We also repair all Mac computers

MorTechUSA PC & Mac Support

FAQs

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