FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We aim to keep our pricing straightforward and fair. Our rates are based on time, labor, and the size of the job. We offer flat rates for smaller jobs and hourly pricing for larger moves. There are no hidden fees — we’ll always be upfront about costs, including travel, stair carries, or specialty items. Discounts may be available for seniors, repeat customers, and referrals.
- What is your typical process for working with a new customer?
We start with a brief consultation (call or text) to understand the scope of your move or project. Our admin team will provide a clear quote and timeline, and work with you to schedule at your convenience. On the day of the move, our team arrives on time, prepared with all the equipment needed to complete the job efficiently and with care.
- What education and/or training do you have that relates to your work?
Our team has years of hands-on experience in moving, furniture assembly, and contracting. We pride ourselves on our professionalism and care in every job, whether it's a residential move or a commercial haul.